Inside Sales Assistant

Mutual Trading Co.•Baldwin Park, CA

4h•Onsite

About The Position

Established in 1926, Mutual Trading Co., Inc. is a premiere Japanese foodservice supplier and a key promoter of Japanese foods worldwide. Their affiliate, Miyako Oriental Foods Inc., has been producing authentic Japanese sauces and miso since 1982, using organic soybeans and bringing expertise to chefs and businesses that depend on Japanese food ingredients. Their products are widely available throughout North America and shipped internationally. The company is dedicated to manufacturing the best quality miso and promoting a healthy global population.

Requirements

Able to sit for extended periods of time
Ability to type and use the computer for extended periods of time.
Ability to reach, bend, kneel, and lift up to ___ pounds
Basic level English required– read/write/speak/listen
Maintains a positive attitude
Ability to work independently and as a team
Ability to adapt to frequent changes in assignments and workload
High school diploma or equivalent required

Nice To Haves

Basic level Japanese preferred– read/write/speak/listen

Responsibilities

Receiving and processing customer orders, ensuring accuracy and timeliness.
Communicate with customers regarding order information, prices, shipping dates, delays, and issues.
Communicate and coordinate with our production team for order fulfillment to complete orders.
Workorder creation, Invoicing & Follow-ups Management including some customer specific requirements.
Additional administrative support as needed.
Shipment Documents Management including verifying shipping documents such as BOLs.
As needed, arrange Trucks for pickup & deliveries; get quotations from our designated brokers.