Inside Sales Assistant (Part-Time)

Asus•Fremont, CA

11d•Onsite

About The Position

The Inside Sales Assistant is a part-time role responsible for supporting sales activities, managing customer inquiries, processing orders, and generating reports. This position requires strong organizational skills, effective communication, and the ability to thrive in a fast-paced environment. The ideal candidate is a fast learner, resourceful, and capable of managing multiple priorities. This role involves collaboration with various departments, including Warehouse and Accounting, to ensure smooth operations and timely deliveries. The position is based in an office environment.

Requirements

Currently pursuing an undergraduate degree in Business, Marketing, Sales, Supply Chain, or a related field.
Good organizational skills.
Good communication and negotiation skills.
Strong Excel skills.

Nice To Haves

Bilingual in English and Mandarin preferred.
Business major background preferred.
Previous part-time, internship, or campus work experience in sales, customer service, retail, marketing, or administrative support preferred.
Experience with Microsoft Excel, data tracking, order coordination, or customer communication is a plus.

Responsibilities

Respond to customer inquiries regarding order status, product availability, and related requests.
Process customer purchase orders.
Support marketing activities and sales-related procedures.
Work with the Warehouse and Accounting departments to help keep accounts receivable current.
Generate and prepare weekly reports for Sales, Account Managers, and customers.
Communicate with customers regularly regarding account needs, product promotional activities, inventory levels, and sales performance.
Monitor shipment schedules to help ensure timely delivery.
Manage multiple tasks and shift priorities as needed.
Generate reports as requested by Sales or supervisors.
Work collaboratively with Sales, Product Managers, Forwarders, and customers to support shipments and deliveries.
Work with Warehouse and Accounting teams to ensure orders are shipped and invoiced on time and to follow up on product returns.
Perform other duties and responsibilities as assigned by management.