Inside Sales Application Engineer - Flow Control

John H. Carter Website•Metairie, LA

23h•Onsite

About The Position

This role is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions are expected. Regular and predictable attendance is essential for this position.

Requirements

Knowledge skills, commitment, and all other job-related qualifications.
Urgency and pressure for prompt, accurate results.
Multi-tasking and the ability to handle and manage interruptions.
Regular and predictable attendance.

Responsibilities

Receive correspondence from external and internal customers which must be handled on a timely basis.
Handle RFQ’s, technical assistance/support, factory support, technical product support, and delivery expediting.
Facilitate customer application requirements for their product selection, sizing, and assembly.
Ensure that inside efforts are aligned with the production team.
Support JHC accounting department with problem invoices, returns, and general customer account information.
Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
Work closely with and support the JHC product principals when required.
Attend and participate in required trainings.
Participate in the after hour and weekend ‘On-Call’ rotation.
Procure product and product information for customers.
Be a team player, and work well as a group.
Accurately complete quotes, order entry, and purchase orders.
Build and cultivate solid relationships.