Inside Sales and Project Manager

Design Tanks, LLC•Sioux Falls, SD

3d•$75,000 - $100,000

About The Position

Design Tanks, LLC is hiring a full-time, exempt Inside Sales and Project Manager in Sioux Falls, South Dakota. The position combines customer relationship management, project coordination, technical review, and inside sales, guiding customer projects from initial inquiry through shipment. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. The role serves as the primary customer contact throughout the sales and production process. It manages projects from quotation through shipment, coordinates with Engineering, Operations, Purchasing, and Customer Service, and reviews customer specifications, technical requirements, CAD drawings, and engineering documents. The position also coordinates freight and logistics, monitors project status, addresses issues affecting schedules or costs, maintains project records, participates in project review meetings, and supports continuous improvement in quoting, order processing, and customer communications.

Requirements

At least 2 years of experience in inside sales, project management, customer service, manufacturing, or a related role.
Strong customer service and communication skills.
Excellent organizational and project management abilities.
Ability to manage multiple projects and priorities simultaneously.
Strong attention to detail and problem-solving skills.
Ability to read and interpret technical drawings, specifications, and CAD drawings.
Proficiency with Microsoft Office and ERP/CRM systems.
Ability to work effectively with customers and cross-functional teams.

Nice To Haves

Experience with technical products, industrial equipment, or custom manufacturing environments.
Understanding of manufacturing processes and engineered products.
Associate's degree in business, engineering technology, construction management, or a related field.

Responsibilities

Serve as the primary point of contact for customers throughout the sales and production process.
Respond to customer inquiries and follow up on quotations and project opportunities.
Analyze customer requirements to identify appropriate product solutions.
Develop quotations and communicate project updates to customers.
Manage projects from quotation through shipment.
Coordinate with Engineering, Operations, Purchasing, and Customer Service to advance projects.
Review customer specifications, technical requirements, CAD drawings, and engineering documents; work with internal teams to clarify product configurations and production needs.
Coordinate freight quotes and logistics activities.
Monitor project status and address issues that could affect schedules or costs.
Maintain accurate project records and participate in project review meetings.
Support continuous improvement initiatives related to quoting, order processing, and customer communications.