Inside Sales and Project Manager

Design Tanks•Sioux Falls, SD

About The Position

Design Tanks, LLC is hiring a full-time Inside Sales and Project Manager in Sioux Falls, South Dakota. This exempt role combines customer relationship management, project coordination, technical review, and inside sales. The position guides customer projects from initial inquiry through shipment and works closely with customers and internal teams to deliver successful outcomes. The Inside Sales and Project Manager serves as the primary customer contact throughout the sales and production process. They respond to inquiries, follow up on quotations and project opportunities, analyze customer requirements, develop quotations, communicate project updates, and maintain customer relationships through professional, responsive service. They manage projects from quotation through shipment, coordinating with Engineering, Operations, Purchasing, and Customer Service. The role also involves reviewing customer specifications, technical requirements, CAD drawings, and engineering documents; coordinating with internal teams to clarify product configurations and production needs; arranging freight quotes and logistics activities; monitoring project status; addressing issues that could affect schedules or costs; maintaining accurate project records; participating in project review meetings; and supporting continuous improvement initiatives related to quoting, order processing, and customer communications. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

At least 2 years of experience in inside sales, project management, customer service, manufacturing, or a related role.
Strong customer service and communication skills.
Excellent organizational and project management abilities.
Ability to manage multiple projects and priorities simultaneously.
Strong attention to detail and problem-solving skills.
Ability to read and interpret technical drawings, specifications, and CAD drawings.
Proficiency with Microsoft Office and ERP/CRM systems.
Ability to work effectively with customers and cross-functional teams.

Nice To Haves

Experience with technical products, industrial equipment, or custom manufacturing environments.
Understanding of manufacturing processes and engineered products.
Associate's degree in business, engineering technology, construction management, or a related field.

Responsibilities

Serve as the primary point of contact for customers throughout the sales and production process.
Respond to customer inquiries and follow up on quotations and project opportunities.
Analyze customer requirements to identify appropriate product solutions.
Develop quotations and communicate project updates to customers.
Manage projects from quotation through shipment.
Coordinate with Engineering, Operations, Purchasing, and Customer Service to move projects forward.
Review customer specifications, technical requirements, CAD drawings, and engineering documents.
Collaborate with internal teams to clarify product configurations and production needs.
Coordinate freight quotes and logistics activities.
Monitor project status and address issues that could affect schedules or costs.
Maintain accurate project records.
Participate in project review meetings.
Support continuous improvement initiatives related to quoting, order processing, and customer communications.