Inside Sales and Planning Representative

Trexon•Longmont, CO

10d•Onsite

About The Position

ICS is a manufacturer of custom cables, harnesses, electro-mechanical assemblies, and industrial panels. We are a turn-key supplier supporting customers from design through manufacturing, testing, and delivery of complex interconnect solutions. This position is primarily responsible for production scheduling and planning, with additional responsibility for inside sales and customer coordination. The role ensures that daily production plans are aligned with customer demand, material availability, and monthly revenue targets. The Inside Sales & Planning Representative works closely with the Production Manager to prioritize work, manage capacity, and execute schedules that support on-time delivery and revenue goals. This role also supports customer communication, quoting, and order management to ensure accurate commitments and strong customer service. The ideal candidate is highly organized, detail-oriented, and able to balance planning responsibilities with customer interaction in a fast-paced, custom manufacturing environment. Success in this role is defined by schedule accuracy, alignment to monthly revenue targets, on-time delivery performance, and effective coordination between production, sales, and customers. This person values accountability, responsiveness, teamwork, and continuous improvement.

Requirements

Associate’s or Bachelor’s degree in Business, Operations, Supply Chain, or related field (or equivalent experience)
2–5 years of experience in production scheduling, planning, inside sales, or a manufacturing environment
Strong understanding of production scheduling, MRP/ERP systems, and order flow
Knowledge of manufacturing operations and supply chain coordination
Strong organizational and time management skills
Ability to prioritize and manage competing demands
Effective communication and cross-functional coordination skills
Analytical and problem-solving abilities
Proficiency in Microsoft Excel and ERP systems
Strong attention to detail and accuracy

Nice To Haves

Experience in a custom or engineered-to-order environment preferred

Responsibilities

Develop and manage daily and weekly production schedules aligned with demand and capacity
Prioritize work in coordination with the Production Manager to meet delivery and revenue targets
Schedule raw materials and purchased components from release through production (“billet to box”)
Review and respond to MRP messages on a daily basis
Identify capacity and material constraints and drive resolution
Release and manage production orders
Monitor schedule performance and adjust as needed to support on-time delivery
Align production schedules with monthly revenue targets
Partner with leadership to identify risks and gaps to achieving revenue goals
Support actions to recover schedule delays or production shortfalls
Participate in daily/weekly alignment meetings to track performance
Support quoting (RFQs) and communicate accurate delivery commitments
Process and manage customer orders, changes, and order acknowledgments
Provide timely updates to customers regarding order status and delivery
Maintain backlog accuracy and support order prioritization
Ensure alignment between customer expectations and operational capabilities
Coordinate with purchasing and suppliers to resolve material shortages
Support inventory control and lead time reduction efforts
Analyze trends in production, delivery, and order flow
Create and maintain reports to support planning and performance tracking
Participate in continuous improvement (CI) initiatives
Execute daily production scheduling as first priority each day
Coordinate closely with Production Manager on priorities and constraints
Monitor backlog, production schedules, and shipment commitments
Communicate schedule updates internally and externally as needed
Analyze MRP data and respond to system messages
Support customer communication and quoting activities
Track performance against revenue and delivery goals
Other responsibilities, initiatives, and ad-hoc projects as required.