Inside Sales and GPS Sales Representative

Fairbank EquipmentWichita, KS
Onsite

About The Position

The Inside Sales Representative sells company products and services to business, industrial, and individual customers via phone, email, and other channels, including order processing, product support, and collaboration with internal teams to drive revenue and customer satisfaction.

Requirements

  • High school diploma or GED required.
  • Prior inside sales, customer service, or technical sales experience preferred.
  • Ability to read and understand instructions, correspondence, and product information.
  • Strong written and verbal communication skills.
  • Basic math skills (percentages, ratios, and simple calculations).
  • Ability to follow instructions, troubleshoot issues, and make sound decisions.
  • Proficiency with computers and common business software (email, CRM, spreadsheets, word processing).
  • Frequently required to sit, talk, hear, and use hands for typing or handling materials.
  • Occasionally required to stand, walk, and reach with hands and arms.
  • Must be able to lift and carry up to 40 pounds safely.
  • Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
  • Comply with all safety guidelines and use proper equipment when performing physical tasks.

Responsibilities

  • Identify, research, and qualify prospective customers from inbound inquiries, trade shows, online leads, dealer networks, and business directories.
  • Assist customers by identifying product needs, processing sales orders, and pulling parts to fulfill orders.
  • Make outbound follow-up calls and emails; respond to inbound calls and convert inquiries into sales.
  • Provide product demonstrations and highlight key features and benefits.
  • Prepare accurate quotes, pricing, and order documentation.
  • Sale and trouble shoot GPS systems.
  • Provide delivery estimates based on current production and shipping schedules.
  • Maintain customer relationships through regular communication and follow-up.
  • Enter and maintain customer and sales data in CRM or database systems.
  • Partner with outside sales to keep account activities and materials current.
  • Investigate and help resolve customer concerns, including shipping or delivery issues.
  • Represent the company at trade shows or industry events as needed.
  • Follow safety policies and maintain a clean, professional appearance.

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
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