Inside Sales Agent

KONE•Moline, IL

2d•$57,200 - $75,075•Onsite

About The Position

Are you ready to make your next career move to join our team as our Inside Sales Agent for KONE Americas in KONE Moline, IL? Do you enjoy reviewing pricing, documenting, coding, and booking to reduce downstream errors? Does Managing incoming tender and order requests through shared workflow channels, ensuring requests are assigned, tracked, and processed within service level expectations motivate you? Are you skillful with having quality control across SAP, Salesforce.com, and KTOC to ensure data consistency, pricing integrity, and booking readiness? Do you demonstrate a passion for supporting timely customer response and field execution? Are you committed to supporting timely conversion of tender opportunities into booked orders, improving repair order throughput and frontline responsiveness? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our Inside Sales Agent, you are responsible for creating, validating, and processing high-quality repair/testing proposals and order transactions that directly support revenue conversion, booking accuracy, and frontline execution. The role serves as a key commercial support and control point in the repair process, balancing speed, accuracy, and risk management in a high-volume environment.

Requirements

3+ years of progressive and successful experience in sales support, commercial ops, proposal generation, order management, customer ops, or a related business support role.
Associates degree preferred or equivalent experience with 3+ years experience in the businesses listed prior.

Responsibilities

Creating, validating, and processing high-quality repair/testing proposals and order transactions that directly support revenue conversion, booking accuracy, and frontline execution.
Serving as a key commercial support and control point in the repair process, balancing speed, accuracy, and risk management in a high-volume environment.
Managing incoming tender and order requests through shared workflow channels, ensuring requests are assigned, tracked, and processed within service level expectations.
Having quality control across SAP, Salesforce.com, and KTOC to ensure data consistency, pricing integrity, and booking readiness.
Supporting timely customer response and field execution.
Supporting timely conversion of tender opportunities into booked orders, improving repair order throughput and frontline responsiveness.