Inside Sales Agent – Freight & Logistics

Roadrunner Transportation Services•Downers Grove, IL

22h•Onsite

About The Position

We’re looking for a driven, self-motivated Inside Sales Agent to join our growing sales team. In this role, you’ll be on the front lines of new business development — spending the majority of your time on outbound prospecting calls to build a pipeline of shippers looking for a smarter, more reliable long-haul freight partner. You’ll also manage and grow a portfolio of existing accounts, ensuring customers stay engaged and satisfied as their needs evolve. This is a high-activity, results-oriented role that rewards hustle, persistence, and the ability to build relationships over the phone.

Requirements

1–3 years of inside sales or customer-facing experience, ideally in freight, logistics, or transportation
Freight brokerage or carrier sales experience is a strong plus
Comfortable making 30+ outbound calls per day with persistence and a positive attitude
Strong verbal communication skills — you’ll be selling over the phone, so your voice is your most important tool
Experience with a CRM preferred
Highly organized with the ability to manage a large number of accounts and prospects simultaneously
Experience in selling Less-than-Truckload (LTL) shipping

Nice To Haves

Freight brokerage or carrier sales experience is a strong plus

Responsibilities

Make a high volume of outbound calls daily to identify new shipping opportunities, qualify prospects, and convert leads into active customers.
Maintain and grow a book of existing accounts through regular check-ins, identifying upsell opportunities and ensuring strong service continuity.
Work closely with operations and account management teams to resolve issues quickly and keep customers moving.
Maintain clean, accurate CRM records — logging calls, tracking pipeline, and following up systematically to move deals forward.