Inside Sales Account Manager - Pewaukee, WI - GCG Connectivity & Power Solutions

Genuine Cable Group • Pewaukee, WI

6d • Hybrid

About The Position

GCG's Connectivity & Power Solutions (CPS) division is expanding its inside sales team in Pewaukee, WI, to support and accelerate its growing customer base. This role is ideal for Inside Sales professionals who excel in a fast-paced, high-volume sales environment and are motivated to contribute to business growth. The CPS division is a leading provider of wire, cable, and connectivity products, serving diverse industries with a comprehensive portfolio ranging from power and industrial cables to Mil-Spec, high-temperature, communication, control, and specialty wire solutions. In this position, you will manage a portfolio of customer accounts, ensuring responsive service, accurate quoting, and reliable follow-through. You will support a wide customer base by resolving issues, processing orders, and identifying opportunities for repeat and cross-sell business. This role offers a strong growth path for individuals who thrive in a high-volume sales setting and want to make a significant impact while supporting customers at scale and contributing to an efficient quote-to-cash process. Following training, this position will offer a hybrid work arrangement and will be based at our Pewaukee, WI office, supporting customers across West Coast time zones.

Requirements

• High School Degree or Equivalent required
• 3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
• Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
• Self-starter and able to work effectively under pressure in a fast-paced environment
• Ability to communicate clearly, both verbally and in written form with a diverse population of people
• Ability to work in team environment
• Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
• Ability to adapt to the changes of an evolving team

Nice To Haves

• Bachelor’s Degree preferred
• Industry experience, ideally in distribution, manufacturing, or a related technical environment

Responsibilities

• Manage a high volume of customer accounts while consistently delivering revenue and margin targets
• Serve as a primary point of contact for customer inquiries, order processing, and quoting requests
• Provide timely, accurate quotes and follow up to ensure conversion and customer satisfaction
• Maintain an active pipeline of opportunities, prioritizing speed, accuracy, and follow-through
• Identify and execute cross-sell, up-sell, and repeat sales opportunities within existing accounts
• Build strong working relationships with customer contacts by understanding ongoing needs and expectations
• Accurately document customer interactions, quotes, and opportunity activity in CRM (Salesforce)
• Partner closely with Customer Success Managers, Territory Sales Managers, and internal teams to support customer needs
• Communicate account activity, pipeline status, and performance updates to inside sales leadership
• Contribute to a consistent, efficient quote-to-cash process that supports scale and growth
• Perform other duties as assigned

Benefits

• Competitive base salary and incentive compensation based on performance
• Comprehensive health coverage with multiple plan options (CDHP and PPO)
• Company-paid life and disability insurance
• 401(k) with company match
• Supplemental insurance options
• Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
• Wellness and support programs including EAP resources, wellness incentives, and telehealth
• Dental and vision coverage
• FSAs/HSAs with company contributions
• Pet insurance
• Legal services
• Identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED