Inside Sales Account Manager - Tempe, AZ - GCG Connectivity & Power Solutions

Genuine Cable Group•Tempe, AZ

14h•Hybrid

About The Position

GCG's Connectivity & Power Solutions (CPS) division is expanding its inside sales team in Tempe, Arizona, to support and accelerate growth with its West Coast customer base. This role is ideal for Inside Sales professionals who excel in a fast-paced, high-volume sales environment and are motivated to contribute significantly to business growth. The CPS division is a premier provider of wire, cable, and connectivity products, offering a comprehensive portfolio that caters to diverse industries, including power and industrial cables, Mil-Spec, high-temperature, communication, control, and specialty wire solutions. In this position, you will be responsible for managing a portfolio of customer accounts, ensuring responsive service, accurate quoting, and reliable follow-through. You will support a wide range of customers by resolving issues, processing orders, and identifying opportunities for repeat business and cross-selling. This role offers a strong growth trajectory for individuals who thrive in a high-volume sales setting and wish to make a tangible impact, support customers at scale, and contribute to an efficient quote-to-cash process. The position offers a hybrid work arrangement after completing initial training and will be based at our Tempe, AZ office, serving customers across West Coast time zones.

Requirements

High School Degree or Equivalent required
3+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)
Proficiency with a CRM platform (Salesforce preferred) and Microsoft Office suite
Self-starter and able to work effectively under pressure in a fast-paced environment
Ability to communicate clearly, both verbally and in written form with a diverse population of people
Ability to work in team environment
Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships
Ability to adapt to the changes of an evolving team

Nice To Haves

Bachelor’s Degree preferred
Industry experience, ideally in distribution, manufacturing, or a related technical environment

Responsibilities

Manage a high volume of customer accounts while consistently delivering revenue and margin targets
Serve as a primary point of contact for customer inquiries, order processing, and quoting requests
Provide timely, accurate quotes and follow up to ensure conversion and customer satisfaction
Maintain an active pipeline of opportunities, prioritizing speed, accuracy, and follow-through
Identify and execute cross-sell, up-sell, and repeat sales opportunities within existing accounts
Build strong working relationships with customer contacts by understanding ongoing needs and expectations
Accurately document customer interactions, quotes, and opportunity activity in CRM (Salesforce)
Partner closely with Customer Success Managers, Territory Sales Managers, and internal teams to support customer needs
Communicate account activity, pipeline status, and performance updates to inside sales leadership
Contribute to a consistent, efficient quote-to-cash process that supports scale and growth
Perform other duties as assigned

Benefits

Competitive base salary and incentive compensation based on performance
Comprehensive health coverage with multiple plan options (CDHP and PPO)
Company-paid life and disability insurance
401(k) with company match
Supplemental insurance options
Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
Wellness and support programs including EAP resources, wellness incentives, and telehealth
Dental and vision coverage
FSAs/HSAs with company contributions
Pet insurance
Legal services
Identity theft protection