Inside Sales Account Executive - Lewisville, TX

Waste Management, Inc. (WM) • Lewisville, TX

1d • Hybrid

About The Position

The Inside Sales Account Executive (AE I) is an inside sales position. This will be a hybrid position with 3 days in office and 2 days working from home. Candidates need to live near our office in Lewisville, TX. The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.

The Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book-of-business, ensuring that all assigned customers have signed service agreements, in initial term and on file.

Requirements

• High School Diploma or GED (accredited)
• 3 years of relevant work experience in non-consumer based industry sales (in addition to education requirement)
• 1 year Internal requirements include 12-months proven success in a position involving customer interaction

Responsibilities

• Increase account penetration with strategic product sales
• Communicate proactively with all customers quarterly, to strengthen and expand relationships
• Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
• Update and renew customer service agreements
• Resolve service escalations within the defined territory
• Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
• Communicate rates, fees and service strategies with conviction
• Understand and use customer incentives and concessions within appropriate profit targets and level of authority
• Establish and maintain a high level of customer satisfaction
• Communicate and collaborate with the Inside Sales Manager to resolve customer issues
• Align Waste Management products and services with customer needs
• Engage additional WM business opportunities - referring internally as appropriate
• Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools)
• Propose customer solutions that are compliant with appropriate local, state and federal regulations

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• stock purchase plan
• company matching on a 401(k)
• paid vacation
• holidays
• personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED