Inside Property Adjuster

AllstateUSA - OK (Remote), OK
$53,500 - $104,100Hybrid

About The Position

National General is seeking an Inside Property Adjuster to join our Claims team! This is a fully remote position that offers the opportunity to investigate, evaluate, and resolve residential property claims. In this role, you will review claim details, analyze coverage, assess damages using available documentation and estimating tools, communicate with policyholders and vendors, and negotiate fair claim settlements. This is a Hybrid position- if a claim is in your area, possible field travel if needed.

Requirements

  • Demonstrates intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Recognizes and identifies key components of residential construction and repair.
  • Demonstrates a basic understanding of systems and technology used within the company.
  • Business Acumen
  • Case Management
  • Claims Administration
  • Claims Documentation
  • Claims Management System
  • Complex Claims
  • Customer Service
  • Homeowners Claims
  • Homeowners Insurance
  • Insurance Adjusting
  • Insurance Claim Handling
  • Insurance Claims
  • Insurance Underwriting
  • Loss Adjusting
  • Multitasking
  • Negotiation
  • Property Claims
  • Property Damage Claims
  • Property Insurance Claims
  • Residential Estimating
  • Residential Homes
  • Residential Property
  • Stakeholder Relationship Management
  • Task Management

Nice To Haves

  • Possess applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Responsibilities

  • Responsible for investigating and confirming the facts of loss for Homeowners Claims.
  • Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority.
  • This role works independently, prioritizing own responsibilities.
  • For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.
  • Handles investigation regarding most aspects of homeowner first party claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Learns how to determine subrogation or fraud potential and how to handle.

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement to help offset internet costs.
  • Dedicated, private workspace free from distractions, along with appropriate desk and seating.
  • Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
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