Inside Parts Sales Representative

PutzmeisterSturtevant, WI
Onsite

About The Position

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time. As an Inside Parts Sales Representative, you'll play a vital role in delivering the exceptional service that sets Putzmeister apart. You'll work with passionate professionals, cutting-edge equipment, and a company that truly values its people. If you're ready to make an impact and grow your career with an industry leader, Putzmeister is the place for you.

Requirements

  • Good communication in English & Spanish, verbal & written
  • Basic computer experience
  • Excellent problem-solving and customer service skills
  • Detail-oriented, organized, self-motivated individual able to work well independently and in a team environment
  • Must be willing to work a flexible schedule between 8 am - 5 pm and possibly overtime on weekdays and/or weekends.
  • Mechanically inclined
  • High school diploma or equivalent
  • 1 + years of experience in customer service
  • On-the-job training

Responsibilities

  • Increase parts sales by determining and meeting customer needs through thorough, timely, and accurate communications and follow-up.
  • Process obtained orders, keeping customer informed and expedite internally.
  • Respond to customer inquiries timely via telephone and/or email and log interactions in Salesforce case management system. Inquires may include but are not limited to: parts lookup, pricing and availability, quoting, ordering, shipment tracking, etc.
  • Collaborate with other departments to resolve customer and/or dealer complaints and issues in a timely and professional manner.
  • Contribute to team goals and objectives by meeting individualized performance metrics and targets.
  • Perform additional duties as assigned or required.

Benefits

  • Comprehensive benefits (medical, vision, and dental insurance)
  • Company paid Hospital Indemnity/Accident Insurance
  • HSA – incentives for company contributions
  • FSA Plans
  • Company-paid Life Insurance
  • Company paid Short-term/Long-term Disability
  • Paternity Leave
  • 401K plan with company match
  • Profit sharing
  • Company events
  • Education Reimbursement
  • Boot Reimbursement
  • Uniform Program
  • Employee discount program
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