Inside Parts Sales Representative

Putzmeister•Sturtevant, WI

3d•Onsite

About The Position

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job — you're becoming part of a global legacy that builds the future, one pour at a time. As an Inside Parts Sales Representative, you'll play a vital role in delivering the exceptional service that sets Putzmeister apart. You'll work with passionate professionals, cutting-edge equipment, and a company that truly values its people. If you're ready to make an impact and grow your career with an industry leader, Putzmeister is the place for you.

Requirements

Good communication in English & Spanish, verbal & written
Basic computer experience
Excellent problem-solving and customer service skills
Detail-oriented, organized, self-motivated individual able to work well independently and in a team environment
Must be willing to work a flexible schedule between 8 am - 5 pm and possibly overtime on weekdays and/or weekends.
Mechanically inclined
High school diploma or equivalent
1 + years of experience in customer service
On-the-job training

Responsibilities

Increase parts sales by determining and meeting customer needs through thorough, timely, and accurate communications and follow-up.
Process obtained orders, keeping customer informed and expedite internally.
Respond to customer inquiries timely via telephone and/or email and log interactions in Salesforce case management system. Inquires may include but are not limited to: parts lookup, pricing and availability, quoting, ordering, shipment tracking, etc.
Collaborate with other departments to resolve customer and/or dealer complaints and issues in a timely and professional manner.
Contribute to team goals and objectives by meeting individualized performance metrics and targets.
Perform additional duties as assigned or required.