Inside Domain Consultant

Palo Alto Networks•New York City, NY
•Remote

About The Position

Palo Alto Networks - Idira is the global leader in Identity Security. Centered on privileged access management, Palo Alto Networks - Idira provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust Palo Alto Networks - Idira to help secure their most critical assets. Palo Alto Networks - Idira is looking for a highly motivated, energetic and focused Inside Domain Consultant to support our commercial customers. The Inside Domain Consultant will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Inside Domain Consultants are the primary technical resource for the commercial sales force hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate Palo Alto Networks - Idira values and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

Requirements

  • 3+ years Software Presales or equivalent customer-facing position
  • Computer Science Degree or equivalent experience required
  • Experience with Windows/Active Directory administration and operations
  • Knowledge of UNIX/Linux
  • Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
  • Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions; excellent leadership and consensus building skills
  • An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements

Nice To Haves

  • Prior experience with Palo Alto Networks - Idira Software Solutions is preferred or relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions preferred especially in the IAM and SIEM space
  • Operational experience with LDAP Directories, and LDAP Authentication methods
  • Enterprise application authentication experience a plus (i.e., .NET, Java, CLI)
  • Scripting knowledge (Python, Bash, PowerShell) a plus
  • Security related certifications (Security+, CEH, CISSP) a plus
  • Familiarity with SaaS solutions a plus

Responsibilities

  • Technical pre-sales support
  • Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
  • Present Palo Alto Networks - Idira’s technical value proposition to customers and partners effectively
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Conduct and ensure success of customer proof-of-concepts (POCs)
  • Documentation of client feature requests and issues in CRM system
  • Support Palo Alto Networks - Idira and partner seminars and industry trade shows
  • Able to convey customer requirements to Product Management teams
  • Develop technical knowledge of Palo Alto Networks - Idira and associated technologies
  • Assume the role of a mentor to other system engineers when appropriate
  • Create training content for the SE organization when appropriate

Benefits

  • Restricted stock units
  • Bonus
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