Inside Counter Sales Representative
About The Position
The Inside Sales Support Specialist will partner with Account Managers to empower our sales team and ensure alignment for our client base. This role focuses on resolving customer account needs and fostering long-term satisfaction through dedicated service and coordination. This position is centered on nurturing existing relationships and supporting the Sales Team. Partner with Account Managers to provide seamless service to our professional community. Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully. Collaborate with internal teams to maintain excellent records and account health. Provide meaningful assistance to ensure clients feel supported and heard. Advance internal processes to improve the overall customer journey. Foster a sense of partnership across departments to resolve complex inquiries efficiently. Maintain a collaborative and team-oriented approach to daily office operations.
Requirements
- High school diploma or general education degree (GED) and 2 years related product and/or sales experience and/or training; or equivalent combination of education and experience.
- Must be able to regularly lift and/or move 60 pounds and move more than 125 pounds with the aid of material handling equipment.
Nice To Haves
- Proficient with entering data into a computer.
- SAP experience preferred
Responsibilities
- Partner with Account Managers to provide seamless service to our professional community.
- Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully.
- Collaborate with internal teams to maintain excellent records and account health.
- Provide meaningful assistance to ensure clients feel supported and heard.
- Advance internal processes to improve the overall customer journey.
- Foster a sense of partnership across departments to resolve complex inquiries efficiently.
- Maintain a collaborative and team-oriented approach to daily office operations.
Benefits
- Medical, Dental, Vision, Life, AD&D, and Disability Insurance
- 14-week paid child birth benefit
- 401(k) Retirement Plan with company match
- Tuition Assistance
- Paid Holidays
- Vacation
- Sick time
- Medical, dental, and vision plans
- Short-term and long-term disability
- Life and accidental death and dismemberment (AD&D) insurance
- Employee Assistance Program (EAP)
- Pre-tax commuter transportation benefit
- Parental leave
- Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave
- Paid holidays for all eligible full-time employees
- 401k plan with company matching funds
- Tuition reimbursement
- Discounted college tuition for eligible employees’ dependents
- Airgas Scholarship Program for dependent children
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
