Inside Cabinet Sales Specialist

Wisenbaker Builder ServicesHouston, TX

About The Position

This role is for an Inside Cabinet Sales Specialist who loves building relationships and keeping projects moving. The job involves solving problems, helping customers, and being part of a team that trusts employees to own their accounts, make decisions, and keep projects moving forward. Unlike reactive inside sales roles, this position at Wisenbaker involves being a critical partner in helping large homebuilders deliver homes. The specialist will collaborate with various departments including Outside Cabinet Sales, Design & Estimating, Manufacturing, Purchasing, Field Operations, and Customer Service to ensure cabinetry programs are accurate, profitable, and executed with excellence. The mission is to drive the success of the cabinetry business by supporting builder accounts, coordinating pricing and programs, and ensuring projects move smoothly from planning through installation, creating a seamless experience for builders and supporting operational excellence.

Requirements

  • High school diploma or equivalent required
  • Experience in cabinet sales, account management, or cabinetry operations preferred.
  • Experience within the residential homebuilding or builder services industry is a plus.
  • Working knowledge of cabinetry products, construction, upgrades, and installation processes.
  • Experience with cabinetry design software, preferably 20/20.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Excellent communication and relationship-building skills.
  • Ability to analyze pricing, contracts, and operational data.
  • Proficiency with Microsoft Office, including Excel and Outlook.
  • A collaborative, self-motivated mindset with a commitment to delivering exceptional customer service.

Nice To Haves

  • associate's or bachelor's degree preferred.

Responsibilities

  • Build strong relationships with builders, Account Managers, and internal partners to support long-term customer success.
  • Coordinate with Design & Estimating to ensure cabinet plans, pricing, and specifications meet customer expectations.
  • Manage cabinetry programs, pricing structures, upgrade packages, and product offerings for assigned builder accounts.
  • Support builder communications by processing program updates, pricing revisions, contracts, and documentation accurately and on time.
  • Analyze pricing, profitability, installation delays, and account performance to identify opportunities for improvement.
  • Partner with Purchasing, Manufacturing, Field Operations, and Customer Service to resolve issues and keep projects moving.
  • Support training for builders, design centers, and internal teams on cabinetry products and programs.
  • Maintain accurate records and continuously look for ways to improve processes, increase efficiency, and enhance the customer experience.
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