Inside Account Manager

AWC CareerBaton Rouge, LA

About The Position

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team. As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Technical Account Managers to grow your skills, expertise, and career development opportunities across the industry.

Requirements

  • Must be a team player with the ability to work with cross-functional teams to achieve common goals
  • Sense of urgency, high energy with high accountability
  • Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
  • Be available and responsive immediately when needed
  • Willingness to be on call for after-hours & weekend support periodically

Nice To Haves

  • 4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering)
  • 2-5 years of industry experience
  • Base level knowledge of Electrical and Automation products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.

Responsibilities

  • Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team and ensure account succession
  • Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
  • Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders
  • Direct sales forecasting activities, analyzes account sales data, and promote sales
  • Communicate with Outside Account Mangers and Technical Managers to establish profit, inventory suggestions, and pricing requirements for key accounts
  • Review work processes to ensure that internal and external quality standards are followed and suggest improvements
  • Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Employer Paid Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities
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