Inside Account Manager

nelsen corporation•Fort Myers, FL

2d•$65,000 - $80,500•Onsite

About The Position

Nelsen Corporation is seeking an outgoing, positive team member who is driven to succeed as our next Inside Account Manager! The Inside Account Manager is responsible for increasing sales by establishing, building and maintaining relationships with existing and potential customers, identifying their needs, and applying expert guidance to provide them with the appropriate products. Our team of Inside Account Managers have come from all types of industries and career backgrounds; we have one of the best training programs in the industry!

Requirements

3-5 years of sales experience, generating leads and closing sales
Excellent communication skills and ability to build relationships and negotiate with clients
Strong Microsoft Office and Excel skills
Possess self-motivation and strong work ethic, detail oriented and able to prioritize daily work efficiently
Must pass a background check and urine drug screen

Nice To Haves

Bachelors’ degree in a relevant field, preferred
Water Quality Association (WQA) Certification or equivalent industry knowledge, preferred

Responsibilities

Maintain and build relationships by contacting customers, establishing buying cycles, and presenting new products
Apply knowledge of the industry and product features to complement and add to existing customers’ catalog
Assess performance of portfolio and develop strategies based on customer purchase patterns
Determine and execute price schedules and discount rates
Collaborate with other departments to track orders and follow up on past due payments
Solicit customer feedback to improve service and address needs
Answer inbound sales lead calls, respond to inquiries, and convert to sales
Provide information, quotes, and credit terms to new clients
Prepare sales and budgeting information to determine price schedules and discount rates
Respond promptly to customer requests, not limited to field support calls, product specification inquiries, price and lead times, and issue resolution
Investigate and resolve delivery or product problems in a professional, empathetic manner
Utilize Customer Relationship Management (CRM) to track activity, keep commitments and maintain customer contact
Coordinate efforts with Production and Warehouse Teams to ensure product availability and delivery timelines
Collaborate with the Marketing Team to facilitate new programs and product offerings
Assist and mentor new Inside Account Managers and Sales Support Specialists
Other duties as needed per location