Inpatient Social Worker Case Manager, Care Coordination (Full Time)

Benefis Hospitals•Great Falls, MT

About The Position

The Inpatient Social Worker Case Manager is responsible for coordinating and implementing case management activities to address patients’ care needs during their hospital stay. The role serves as the point of contact for the patient, family, or legal representative until the patient transitions to an outpatient case manager, patient navigator, or another service line. The case manager reviews care and treatment for appropriateness against screening and reimbursement criteria, monitors patient care-plan goals and needs, and adjusts referrals and resource requests as necessary. The role collaborates with the multidisciplinary care team and communicates changes in a patient’s clinical condition that may affect the transitional care plan. The position also requires managing deadlines and changing situations, interacting with a variety of people, and handling stressful situations and conflict. Other duties may be assigned, and the employee must follow applicable licensing requirements and Benefis Health System policies and procedures.

Requirements

At least 2 years of medical or hospital experience.
Ability to meet deadlines, maintain accuracy, and handle constantly changing situations.
Ability to work with a variety of people and handle stressful situations and conflict.
Must follow applicable licensing-board or agency requirements, regulations, and procedures.

Nice To Haves

Bachelor of Social Work (BSW) preferred.
At least 2 years of case management experience preferred.

Responsibilities

Coordinate and implement case management activities addressing patient care needs during hospitalization.
Remain the point of contact for patients, families, or legal representatives until transition to another service line, outpatient case manager, or patient navigator.
Review care and treatment for appropriateness against screening and reimbursement criteria and manage appropriate referrals.
Continually monitor and assess patient care-plan goals and needs, modifying referrals and resource requests as needed.
Send ordered or necessary referrals to patient navigators, outpatient case managers, or community resource contacts for review.
Attend daily care rounds when applicable and communicate clinical changes that may affect the transitional care plan to the multidisciplinary care team.
Communicate and collaborate with multidisciplinary care team members, patient navigators, outpatient case managers, patients, families, and legal representatives.
Perform other assigned job duties or tasks.
Follow applicable licensing-board or agency requirements, regulations, and procedures, and comply with Benefis Health System policies and procedures.