PRN, Inpatient Phlebotomist, MWH

Mary Washington Healthcare•Fredericksburg, WA

19h•Onsite

About The Position

The Laboratory Hospital Phlebotomist is responsible for specimen collection, processing, and data entry services. The role supports Mary Washington Healthcare’s mission, vision, values, and strategic initiatives, with a commitment to quality service for patients, physicians, the public, and Associates. The position provides courteous, professional service; maintains phlebotomy supplies and patient preparations; trains new Associates and students; and collects and processes specimens according to laboratory standards and policies. It also involves patient identification and registration, sample labeling and accessioning, laboratory computer entry, responding to calls and information requests, and communicating workflow delays. The incumbent follows organizational policies and confidentiality requirements and supports teamwork and quality patient care.

Requirements

High school diploma required.
One year of phlebotomy experience or successful completion of an accredited, structured phlebotomy training program.
AHA BLS Provider CPR required at hire.
Excellent interpersonal and telephone skills.
Demonstrated ability to organize and prioritize work.
Demonstrated ability to manage multiple tasks.
Critical-thinking and analytical skills.
Ability to communicate effectively and collaborate with a multidisciplinary team.
Ability to cope with difficult situations.
Ability to tolerate irregular hours, including evenings, nights, and weekends.
Physical ability to walk, stand, use arms and hands, bend, stoop, kneel, squat, lift 35 pounds, push and pull 20 pounds, work in confined spaces, and reach above or overhead; auditory and visual skills including color determination.
Ability to wear appropriate personal protective equipment and work with potential exposure to radiation, toxic chemicals, and bloodborne pathogens.

Nice To Haves

ASCP phlebotomy certification desired.
Previous customer service experience helpful.

Responsibilities

Greet patients, visitors, family members, physicians, and Associates courteously and professionally.
Monitor and maintain inventory of phlebotomy supplies and materials, and ensure patient preparations support uninterrupted service.
Train new Associates and students from affiliated phlebotomy programs.
Address customer needs efficiently, effectively, and confidentially.
Collect blood from patients of all ages by venipuncture and dermal puncture, following laboratory standards and procedures; collect other body fluids when required.
Follow required processes for positive patient identification and registration.
Label and collect specimens precisely according to applicable policies.
Accept and accession specimens delivered to the laboratory by physicians and nursing personnel.
Answer telephone calls, assist callers, or direct them to the appropriate department in a timely manner.
Enter test orders, patient information, and specimen information accurately into the laboratory computer system.
Provide oral or written reports upon request from physicians, physician office personnel, and nursing units for inpatients and outpatients.
Print daily workflow reports, including HRP and un-received specimen lists, and promptly communicate turnaround delays to the supervisor.
Adhere to departmental and organizational policies, procedures, standards, protocols, and patient confidentiality policies.
Foster teamwork and cooperation among fellow Associates and maintain a positive attitude and professional appearance.
Perform other duties as assigned.