Inpatient Case Manager (Part Time)
About The Position
North Country Healthcare (NCH) is a non-profit affiliation of four medical facilities located in the White Mountains Region of New Hampshire, comprising Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center. This comprehensive healthcare network includes numerous physicians and medical providers across multiple locations, employing hundreds of individuals who deliver integrated patient care through community hospitals, specialty clinics, and home health and hospice services. NCH is dedicated to the health and well-being of the communities it serves. This role emphasizes advancing High-Reliability Organization (HRO) principles, fostering a culture of safety, accountability, and consistent high performance. The Inpatient Case Manager leads comprehensive patient care coordination during hospitalization, ensuring safe, timely, and effective discharge while addressing medical, psychosocial, and financial barriers. This role requires clinical judgment, decision-making, and collaboration with interdisciplinary teams to optimize patient outcomes and continuity of care, particularly in resource-limited rural settings. The anticipated hourly range for this position is $27.27/hr - $34.10/hr - $36.83/hr. Final compensation will be determined based on the selected candidate's applicable experience, skills, qualifications, and other job-related factors.
Requirements
- A Bachelor's in Social Work or Human Services, or a related field is required.
- All employees and contracted staff will have either successful completion of an American Heart Association accredited course in Basic Life Support (BLS), or ACLS and PALS combined. (for clinical staff), Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis.
- Strong critical thinking and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to navigate rural healthcare resources and address complex discharge challenges.
Nice To Haves
- Certification in Case Management (CCM) or equivalent is preferred.
- Experience in inpatient case management, discharge planning, or acute care coordination preferred.
Responsibilities
- Perform in-depth assessments of patients’ medical, psychosocial, and financial needs upon admission.
- Identify potential barriers to discharge (transportation, home support, insurance, medication access).
- Develop individualized care and discharge plans in collaboration with the interdisciplinary team.
- Determine appropriate level of care for patients (inpatient, observation, rehabilitation, home health, skilled nursing).
- Coordinate with physicians, nurses, therapists, and external providers to ensure cohesive care delivery.
- Make recommendations to facilitate safe transitions and prevent readmissions.
- Connect patients and families with community resources, financial assistance programs, and post-acute care services.
- Advocate for patient needs to ensure access to appropriate services, including rural or hard-to-access facilities.
- Participate in utilization review and ensure care aligns with payer and regulatory requirements.
- Document all case management activities accurately for compliance and quality reporting.
- Educate patients and caregivers on treatment plans, medications, post-discharge instructions, and follow-up care.
- Provide coaching to support adherence and self-management of health conditions.
- Performs additional duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
