Inpatient Care Manager-MSW (Full-Time/Day) Center City

Thomas Jefferson University • Philadelphia, PA

5d • Onsite

About The Position

The Inpatient Care Manager-MSW coordinates comprehensive care for a designated patient population across the continuum of care. The role assesses, plans, implements, and evaluates individualized care plans and supports safe, timely discharge planning. Serving as a clinician, care manager, and educator, the position collaborates with the interdisciplinary team to achieve high-quality, cost-effective outcomes, manage resources, minimize unnecessary utilization, and support performance improvement initiatives that enhance patient care and system efficiency.

Requirements

• Master’s Degree in Social Work.
• Less than 1 year of experience in an MSW internship program.
• Ability to incorporate strategies for interacting with persons from diverse backgrounds.
• Ability to set priorities to coordinate care plans efficiently.
• Knowledge of computer applications and analytical tools.
• Proven leadership skills.
• For colleagues working in New Jersey, an LSW or LCSW license is required upon hire.
• Ability to lift and carry 25 lbs; frequent sitting and standing; frequent keyboard use. Patient care providers may need to kneel, bend, squat, and perform CPR.

Nice To Haves

• Familiarity with EHRs, including EPIC.
• ACM (Accredited Case Manager) certification from the American Case Management Association or CCM (Certified Case Manager) certification from the Commission for Case Manager Certification, within 3 years.

Responsibilities

• Conduct comprehensive assessments at patient entry to determine anticipated length of stay, discharge needs, and resources; develop and implement individualized care and transition plans with the multidisciplinary team.
• Coordinate safe and timely discharge planning, including post-acute authorizations, transportation, homecare, facility placements, and transfers.
• Review patient progress daily, participate in multidisciplinary rounds, and identify and resolve barriers to discharge.
• Advocate for patients and families, address clinical, educational, and psychosocial needs, and ensure patient preferences are reflected throughout the care continuum.
• Collaborate with multidisciplinary healthcare teams and involve patients and/or families in developing and implementing care plans.
• Coordinate team and/or family conferences when needed to facilitate care progression.
• Refer patients and significant others to community-based services and resources to meet continuum-of-care needs.
• Maintain knowledge of Medicare, Medicaid, and other payer benefits, reimbursement methodologies, and conditions of participation.
• Educate patients and families to support self-management through in-person, telephone, and electronic engagement, and encourage adherence to discharge care plans.
• Communicate with physicians, patients, families, and team members to facilitate referrals, authorizations, resolve medical necessity issues, and coordinate transitions and discharge planning.
• Initiate medical assistance applications when needed, or ensure identified external agencies have initiated them, and follow up with the external service.
• Deliver required regulatory notices within established timeframes, as applicable to the facility.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level