Innovation & Tech Enablement Business Analysis Mgr

JPMorgan Chase & Co.•Columbus, OH

About The Position

As an Innovation and Technology Enablement Lead in the Strategy, Growth and Operations team, you will identify important business problems and develop technology-enabled solutions that improve efficiency, decision-making, and growth. You will partner with Business Operations and other stakeholders to translate challenges into use cases, prototypes, and scalable capabilities. The role guides adoption of artificial intelligence, automation, and data-driven tools, fostering experimentation, continuous improvement, and accountability while maintaining appropriate risk and control practices. You will lead solutions from concept through deployment, build tools and workflows, integrate data to create actionable insights, evaluate emerging technologies, and present recommendations to senior leaders. You will also guide and develop team members in a highly matrixed organization. Chase is a financial services firm serving households, small businesses, nonprofits, and cities. The company describes its mission as creating engaged, lifelong customer relationships and placing customers at the heart of its work.

Requirements

At least 8 years of experience in innovation, technology enablement, digital transformation, analytics, product development, business transformation, or consulting.
Experience translating business problems into practical, scalable technology-enabled solutions.
Experience working with large and diverse datasets to identify trends, opportunities, and actionable insights.
Experience building dashboards, automation solutions, reporting tools, or technology-enabled business solutions.
Experience developing business cases and taking solutions from prototype through implementation.
Experience leading cross-functional initiatives in a matrixed organization.
Experience influencing stakeholders and aligning partners to shared outcomes.
Experience preparing and presenting recommendations to senior leaders.
Knowledge of risk and control principles, including balancing innovation with sound governance.

Nice To Haves

Experience delivering rapid prototypes and scaling solutions across multiple teams.
Experience supporting artificial intelligence adoption through change management, training, or communications.
Experience defining product roadmaps, success metrics, and operating models for new capabilities.
Experience with process automation and workflow design, including controls-by-design considerations.
Experience partnering with technology, data, and control stakeholders to deliver durable solutions.

Responsibilities

Develop and execute a strategy for innovation, artificial intelligence adoption, technology enablement, and organizational effectiveness.
Identify opportunities to improve processes, decision-making, and scalability through technology, automation, artificial intelligence, and data-driven solutions.
Lead solution delivery from concept through deployment, including business case development, prototyping, testing, and implementation.
Design and build technology-enabled tools, dashboards, workflows, and automation capabilities that improve business outcomes.
Integrate multiple data sources to generate actionable insights and support strategic recommendations.
Evaluate emerging technologies and pilot new capabilities to assess business applicability and scalability.
Prepare and deliver executive-level presentations, recommendations, and updates for senior leadership.
Guide and develop team members while fostering innovation, experimentation, continuous improvement, and accountability.

Benefits

Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.

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