Initiatives & Optimization Specialist - Portland

NEXGEN TEAM LLC•Portland, OR

3d•Hybrid

About The Position

The Initiatives & Optimization Specialist supports the Strategic Initiatives & Optimization team by helping implement business projects that improve efficiency, processes, and strategic alignment. Reporting to the Senior Director of Strategic Initiatives & Optimization and working with senior leadership, including the Chief Revenue Officer, this role drives operational excellence, fosters cross-functional collaboration, and ensures timely completion of key priorities. Carson has been synonymous with quality and service since 1938. Originating as a heating oil provider in Portland, we have expanded our reach across the Pacific Northwest, offering a diverse range of services including fuels, lubricants, propane, industrial solutions, and more. Our commitment to customer satisfaction drives our success and inspires our dedicated team!

Requirements

3–5 years of experience in project coordination, business operations, or process improvement roles.
Strong organizational and time management skills with a proven ability to manage multiple projects simultaneously.
Excellent communication and collaboration skills across departments and levels.
Analytical mindset with a focus on execution, accountability, and continuous improvement.
Proficiency or ability to learn project management and collaboration tools (e.g., Asana, Microsoft Office, Teams).
Willingness to learn and grow in a fast-paced environment.

Responsibilities

Support the execution of detailed project plans for strategic initiatives, including process improvements, system enhancements, and cross-functional implementations.
Coordinate closely with internal stakeholders to gather requirements, align resources, and drive timely delivery of key project milestones.
Monitor project progress, identify risks or roadblocks, and proactively escalate issues to the Senior Director.
Support change management efforts by developing clear documentation, training materials, and communication plans that facilitate smooth adoption across teams.
Track and report on key performance indicators (KPIs) and project outcomes to ensure alignment with business goals.
Maintain a strong working knowledge of internal systems, tools, and workflows, leveraging this understanding to identify inefficiencies and support optimization efforts.
Apply process workflow knowledge to map, analyze, and improve operational processes, ensuring consistency, scalability, and alignment with strategic goals.
Lead hands-on training of defined optimized workflows and changes.
Participate in regular leadership check-ins, providing updates, gathering feedback, and adjusting execution strategies to ensure continued progress and impact.