Initial Licensing Specialist

Global•Barboursville, WV

22h

About The Position

The Initial Licensing Specialist leads, manages, and directs recruitment and retention practices across Necco locations in the United States. The position develops and implements recruitment and retention strategies and programs, supports foster-home certification and initial training, and helps maintain foster-home capacity and utilization. The role calls for strategic thinking, effective communication, collaboration, problem-solving, and a strong commitment to the company’s success, growth, and program quality. The specialist recruits prospective foster parents through data-informed outreach, community education, referral development, and relationship building. The role also leads the certification process in accordance with state licensing requirements, including initial training, home studies, and approval of foster homes. The specialist assesses families throughout training and the home-study process, supports admissions and placement, and maintains accurate records and pipeline information. The position includes rotating on-call advisory and support for foster families, reporting and documenting activities, delivering foster-parent training, and contributing to Necco’s culture, peer feedback, performance scorecard, and meeting structure. Necco states that it values diversity and is committed to an inclusive and equitable workplace with equal opportunities for employment and advancement.

Requirements

Minimum age of 21.
At least 2 years of experience in the human services field.
Experience with training.
Excellent computer skills and the ability to learn new skills and programs.
Excellent communication and organizational skills.
Valid driver’s license and 100/300/100 auto insurance coverage.
Willingness to travel and attend training.
Successful completion of all required criminal background checks.
Education requirements vary by state: Kentucky, Georgia, Indiana, and Ohio require a bachelor’s degree in human services or a related field.
West Virginia requires a bachelor’s or master’s degree in social work or a related human-service field, a Board of Regents degree with a human-service concentration, or a bachelor’s degree plus department-approved training provided by the child-placing agency.
Tennessee requires a bachelor’s or master’s degree from an accredited four-year college or university, supplemented by at least 7 hours in behavioral sciences such as social work, psychology, or sociology; one year of casework experience may substitute for the 7 hours.

Responsibilities

Develop and implement recruitment and retention strategies and programs across Necco locations.
Use data to target recruitment efforts to meet current demand and carry out the annual recruitment plan.
Seek referrals from existing and prospective foster parents.
Promote the Necco brand and foster care through community education and participation in events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods.
Maintain accurate and timely lead, opportunity, and activity data in the CRM.
Use the CRM to follow up with prospective foster parents by phone, email, text, in person, and direct mail; respond to inquiries within 24 hours, excluding weekends.
Lead the foster-home certification process, including initial training, home studies, and approval, as required by state licensing.
Maintain knowledge of current state regulations relating to foster homes.
Assess families’ ability to foster throughout training and the home-study process.
Provide foster-parent certification training classes in accordance with state requirements and recommend additional training for areas of growth.
Participate in the admissions process from youth referral through first placement.
Maintain all aspects of foster-parent records in the database and ensure pipeline numbers are accurate.
Work with the team on foster-home capacity and utilization.
Manage all aspects of foster-parent initial training, including training on Hobb’s principles of Re-Education and Necco culture.
Provide rotating on-call advisory and support to foster families, and report and document activities.
Practice Ruthless Pragmatism, engage in peer-to-peer feedback, and know and live Necco’s Corporate Culture Principles.
Embody the virtues of Humble, Hungry, and Smart; drive the Individual Performance Scorecard; and adhere to and contribute to Necco’s meeting structure.