Initial Licensing Specialist

Necco•Barboursville, WV

About The Position

Necco is hiring an Initial Licensing Specialist to lead, manage, and direct recruitment and retention policies, procedures, and practices across its U.S. locations. The position is responsible for creating and implementing recruitment and retention strategies and programs, supporting foster-family recruitment and certification, and contributing to foster-home capacity and utilization. The role calls for strategic thinking, clear communication, problem-solving, financial stewardship, collaboration, and commitment to the company’s success, growth, and program quality. The specialist carries out targeted recruitment using data, manages prospective foster-parent follow-up, maintains accurate CRM and pipeline information, and builds relationships with foster parents and community partners. The role also leads foster-parent certification, including initial training, the home-study process, and approval to become a foster home. It includes assessing families throughout the process, maintaining knowledge of state regulations, participating in admissions through first placement, and maintaining foster-parent records. The position also manages initial foster-parent training, including training on Hobb’s principles of Re-Education and Necco culture. As a corporate citizen, the specialist provides rotating on-call advisory and support to foster families, documents activities, participates in peer feedback and the company meeting structure, follows Necco’s culture principles, and drives an individual performance scorecard.

Requirements

Minimum age of 21.
A bachelor’s degree in human services or a related field for Kentucky, Georgia, Indiana, and Ohio.
For West Virginia, a bachelor’s or master’s degree in social work or a related human-service field, a Board of Regents degree with a human-service concentration, or a bachelor’s degree plus department-approved training provided by the child-placing agency.
For Tennessee, a bachelor’s or master’s degree from an accredited four-year college or university.
The degree must include at least seven hours in behavioral sciences, such as social work, psychology, or sociology; one year of casework experience may substitute for the seven hours.
At least two years of experience in the human-services field.
100/300/100 auto insurance coverage and a valid driver’s license.
Experience with training.
Excellent computer skills and the ability to learn new skills and programs.
Excellent communication and organizational skills.
Successful completion of all required criminal background checks.
Willingness to travel and attend training.

Responsibilities

Use data to target foster-parent recruitment to meet current demand and carry out the annual recruitment plan.
Seek referrals from existing and prospective parents.
Promote Necco as a foster-care leader by educating the community and related organizations at events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods.
Maintain accurate and timely CRM data on leads, opportunities, and activities.
Use the CRM to manage follow-up with prospective foster parents by phone, email, text, face-to-face contact, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead foster-parent certification as required by state licensing, including initial training, the home-study process, and approval to become a foster home.
Maintain knowledge of current state regulations relating to foster homes.
Assess a family’s ability to foster throughout training and the home-study process.
Provide foster-parent certification classes as required by the state and recommend training to address growth areas.
Participate in admissions from youth referral through first placement.
Maintain all aspects of foster-parent records in the database and ensure pipeline numbers are accurate.
Work with the team on foster-home capacity and utilization.
Manage all aspects of initial foster-parent training, including training on Hobb’s principles of Re-Education and Necco culture.
Provide foster families with advisory and support services on a rotating on-call schedule, and report and document activities.
Practice Ruthless Pragmatism, engage in peer-to-peer feedback, and know and live Necco’s Corporate Culture Principles.
Embody the virtues of Humble, Hungry, and Smart; drive the individual performance scorecard; and adhere to and contribute to Necco’s meeting structure.