Infrastructure & Systems Engineer - Department of Technology

Albemarle County Public Schools•Charlottesville, VA

8d•Hybrid

About The Position

The Albemarle County Public Schools Department of Technology is actively recruiting an Infrastructure & Systems Engineer to join our team. The major focus of this work involves the engineering, installation, maintenance and administration of Wide Area Network and Local Area Network resources and complex division-wide systems for the School Division including, core intranetworking and internetworking equipment, multi-platform servers, wireless and telephony networking equipment, cross-platform applications, division-wide databases and Enterprise directory services. The Infrastructure & Systems Engineer performs hardware and software installation, technical troubleshooting, problem resolution, and training for Enterprise systems; serves as a technical leader for assigned high-level Enterprise engineering projects; and provides departmental oversight of division-wide networking infrastructure.

Requirements

Three years or more of related work experience as an Infrastructure & Systems Engineer, network engineer, systems engineer, support analyst, network administrator, technology instructor, programmer or programmer/analyst in a similar hardware and software environment
Bachelor’s degree from an accredited four-year college/university with extensive class work in data processing and programming; or
Community college degree in Computer Science or Business; or,
Additional experience may be substituted for education
Demonstrates computer logic abilities
knowledge of productivity software, workstation OS, server OS, networking equipment
knowledge of various client/server database application and network services
demonstrated abilities in oral and written communication skills
ability to work well with people
exceptional ability to work and perform under pressure
ability to work independently and self-motivated
strong leadership attitude in support of project, Department, School Division & County goals
ability to lead others in a team environment
Hardware and software knowledge is very important, particularly in but not limited to Apple Desktop and Server OS, Microsoft Desktop and Server OS , Microsoft SQL Server, Multiple Server Virtualization technologies, Network Virtualization, Dell & Cisco IOS, Cisco Telephony, Next Generation Firewalls, Data & Traffic Shaping/Filtering Technologies, Enterprise Data Storage, Security Monitoring Systems & hardware, Centralized Wireless Infrastructure, Audio/Video IP Streaming Technologies, Enterprise Wireless Broadband technologies, 3D & GIS modeling, Inside & Outside Plant Fiber Optic Infrastructure, Cloud Infrastructure Administration and Integration, PC/Android/Apple Mobile OS, and the Microsoft Office productivity suite

Responsibilities

Performs the engineering & administrative work for multiple technical support teams
Serves as high-level technical engineering leader on complex projects for the County & School Division through all stages of research, development and implementation
Works closely with department staff to ensure interoperability and standardization of site-based, School Division & County-wide technical systems
Collaborates with department staff and members of other departments to engineer and integrate technology solutions for new or existing applications, and to provide consultation and support of division-wide information processing needs
Installs, configures and maintains critical systems and applications software necessary to support core Enterprise services including, but not limited to, administrative and instructional servers, LAN/WAN switching and routing equipment, wireless infrastructure components, VoIP equipment, directory services, client/server applications, e-mail services, web services, database back-end services, content filtering, enterprise wireless broadband, dark fiber infrastructure and other technical systems
Configures and maintains operating systems, network operating systems and internetworking operating systems critical to the operation of central and remote data centers
Engineers and manages all aspects of the School Division VoIP telephone network including, but not limited to, call-processing servers, voicemail servers, gateway and circuit termination equipment, 911 PS-ALI database, and coordinates service implementation from the local telephone company
Installs, configures and maintains multi-platform computer hardware and software, and cross-platform network-based applications
Functions as central systems and network administrator to maintain and control user databases and system security for Enterprise directories, services and system
Provides high-level technical troubleshooting and problem resolution for hardware, software, and core systems
Maintains regular backups of Enterprise servers and systems
Regularly performs hardware and software maintenance for Enterprise systems during evenings or weekends as necessary
Reviews Enterprise systems load statistics and status reports, and tunes systems for maximum operating efficiency
Maintains documentation of critical Enterprise systems, networks and operational information
Performs cost analysis for automation including justifications for additional hardware, software and networking infrastructure
Prepares reports and graphical presentations from collected data to provide administrators with information for data-driven decision making
Evaluates and tests emerging technologies, and makes recommendations for future integration
Evaluates and makes suggestions concerning department's standards which would facilitate improved operations
Conducts limited user training on hardware and software usage
Performs Quality Control checks on work of other staff
Provides status reports to supervisor and management
Participates in department's collaborative teamwork concept
Meets departmental and organizational deadlines
Performs various other activities as required