Technology Engineer - Mainframe Systems

PNC•Strongsville, OH

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Engineer within PNC's Technology organization, you will be based in Pittsburgh PA, Columbus OH, Strongsville OH, Birmingham AL, Phoenix AZ or Dallas TX. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The Technology Engineer – Mainframe Systems is responsible for supporting, maintaining, and enhancing enterprise mainframe environments. This role provides technical expertise across core mainframe technologies, ensuring system stability, performance, and reliable batch and file processing. The engineer partners closely with application teams, infrastructure, and operations to support critical business processes. Leverages technical knowledge and industry experience to design, build and maintain technology solutions. Assists with selecting appropriate platforms, integrates and configures solutions. Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives. May provide consultation on common issues and best practices for junior staff. Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered. Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Requirements

Strong experience with IBM Mainframe technologies
Proficiency with mainframe toolsets including: TSO/ISPF
Proficiency with mainframe toolsets including: File-AID
Working knowledge of: COBOL
Working knowledge of: DB2
Working knowledge of: VSAM and sequential file structures
Working knowledge of: Batch processing frameworks
Working knowledge of: File transfer protocols and processes
Ability to analyze job abends, system logs, and error messages to identify root causes
Strong problem-solving and analytical skills
Ability to work independently and within cross-functional teams
Clear written and verbal communication skills
Detail-oriented with a focus on operational excellence and reliability
Ability to prioritize and manage multiple support activities
A university / college degree, with 3+ years of relevant / direct industry experience

Nice To Haves

Experience supporting mission-critical mainframe applications in a production environment
Familiarity with scheduling tools and operational monitoring
Understanding of change, incident, and problem management best practices
Prior experience working in a regulated or enterprise-scale environment

Responsibilities

Provide day-to-day mainframe production support, including monitoring, troubleshooting, and issue resolution
Support and maintain batch processing cycles, job scheduling, and file transfers
Diagnose and resolve incidents related to COBOL applications, databases, and system utilities
Perform analysis and remediation for DB2, VSAM, and sequential file processing issues
Utilize mainframe tools such as TSO and File-AID for debugging, data analysis, and problem resolution
Execute and support file transfers across systems, ensuring data integrity and timeliness
Collaborate with application development, infrastructure, and operations teams to implement fixes and enhancements
Participate in system upgrades, maintenance activities, and process improvements
Develop and maintain technical documentation, runbooks, and operational procedures
Support incident, problem, and change management processes in accordance with organizational standards

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service