Infrastructure Specialist

The Canada Life Assurance Company • Toronto, ON

6d • CA$66,700 - CA$116,700 • Hybrid

About The Position

We are seeking a highly skilled Infrastructure Specialist to support and evolve our IBM Cloud Pak for Business Automation (CP4BA) platform running on Red Hat OpenShift Service on AWS (ROSA). This role is critical to ensuring the reliability, scalability, and security of a modern enterprise automation platform that underpins key business processes across the organization. You will work closely with platform engineers, application teams, and cloud providers to deliver a stable and high-performing environment.

Requirements

• Hands-on experience with Kubernetes / OpenShift (ROSA or cloud-hosted OpenShift preferred)
• Experience with AWS cloud infrastructure (compute, storage, networking)
• Strong troubleshooting skills across infrastructure and platform layers
• Experience supporting enterprise applications in a production environment
• Experience with IBM CP4BA, FileNet, or similar enterprise workflow/content platforms
• Familiarity with CI/CD tools (e.g., GitLab pipelines)
• Knowledge of monitoring and observability tools (e.g., Splunk, OpenTelemetry)
• Experience with secrets management and identity integration
• Strong communication and collaboration skills
• Ability to work in a fast-paced, cross-functional environment
• Proactive mindset with a focus on continuous improvement

Responsibilities

• Maintain and support CP4BA platform components including FileNet, Workflow (BAW), Decision Services (ODM), and supporting operators
• Monitor platform health and respond to incidents, ensuring high availability across Dev, UAT, and Production
• Troubleshoot issues related to containerized workloads, pod failures, and platform performance
• Administer and support OpenShift clusters on AWS (ROSA), including namespaces, compute resources, and networking
• Coordinate cluster patching, upgrades, and maintenance activities
• Optimize platform performance and resource utilization
• Deploy and configure CP4BA environments using Kubernetes operators and automation tools
• Support new environment builds, enhancements, and platform scaling initiatives
• Manage platform configurations such as certificates, secrets, and service endpoints
• Manage persistent storage and integrations with S3-compatible and enterprise storage solutions
• Implement and maintain backup and disaster recovery strategies
• Support data protection for databases and content repositories
• Configure and maintain monitoring, logging, and alerting mechanisms
• Collaborate with operations teams to improve observability and proactive issue detection
• Analyze logs and metrics to identify trends and prevent incidents
• Implement and maintain secure access controls and identity integration
• Manage secrets and sensitive configurations using enterprise tools
• Partner with security teams to address vulnerabilities and ensure compliance
• Contribute to CI/CD pipeline integration for CP4BA deployments
• Support automation of infrastructure provisioning and platform operations
• Drive standardization and repeatability across environments
• Work closely with application teams, architects, and cloud platform teams
• Collaborate with vendors (e.g., IBM, Red Hat) to resolve technical issues
• Participate in change management processes and platform governance

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed