Infrastructure Performance Engineering Lead

Infosys • Richmond, VA

21h

About The Position

In the assigned job role of Technology Consultant 2, the Infrastructure Performance Engineering Lead contributes to business requirements elicitation, facilitates software application design discussions, and documents decisions to guide technical teams. The role participates in coding, integrates features and updates into existing applications, conducts code reviews, maintains code repositories, implements testing strategies, analyzes results, and coordinates bug fixes. It also develops user training, documentation, and support frameworks; helps resolve production issues and recommend preventive measures; and maintains records of code, testing, and support activities.

The role requires expertise in infrastructure performance and capacity management, including VMware ESX, distributed compute platforms, Kubernetes/OpenShift, system design, infrastructure architecture, high availability, and resiliency and disaster recovery capacity planning across multiple data centers. Responsibilities and qualifications also encompass hardware reclamation and asset lifecycle planning, capacity optimization, cloud and hybrid-cloud capacity models, performance telemetry and observability, capacity modeling, and ITIL Capacity & Performance Management and enterprise governance. The position is part of Infosys Engineering, which applies data-first engineering, AI, machine learning, and predictive analytics to improve delivery processes and product-centric value delivery. Relocation and/or travel to the work or project location may be required. Infosys does not provide immigration sponsorship for this role.

Requirements

• Experience in capacity management, performance engineering, infrastructure engineering, or a related technical field.
• Deep expertise with VMware ESX, distributed compute platforms, and container orchestration such as Kubernetes or OpenShift.
• Strong background in system design, infrastructure architecture, and high availability engineering.
• Proven experience with resiliency and disaster recovery capacity planning across multi-data-center environments.
• Experience in hardware reclamation, asset lifecycle planning, and capacity optimization.
• Strong understanding of cloud capacity models for AWS, Azure, and GCP, and hybrid cloud architectures.
• Hands-on experience with performance telemetry, observability platforms, and capacity modeling tools.
• Strong knowledge of ITIL Capacity & Performance Management and enterprise governance frameworks.
• Ability to communicate complex technical findings to senior leadership.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Candidates must be authorized to work in the United States without employer-based visa sponsorship; Infosys is unable to provide immigration sponsorship for this role.
• Collaborative spirit and excellent communication skills.
• Ability to handle SDLC phases from requirements gathering through implementation.
• Ability to translate complex requirements into actionable development tasks.
• Design interest and hands-on coding experience.
• Proactive approach to testing, troubleshooting, and refining applications.
• Ability to work with cross-functional teams and perform software integration.

Nice To Haves

• ITIL v4 certification.
• Experience with large financial institutions or other regulated industries.
• Familiarity with FinOps, cloud cost optimization, and chargeback/showback models.
• Experience with automation frameworks for scaling, forecasting, reclamation, and performance monitoring.
• Experience with PowerBI, Splunk, and Jira.

Responsibilities

• Contribute to requirements elicitation by documenting assigned portions of business requirements.
• Facilitate software application design discussions and document decisions for the technical team.
• Participate in coding and integrate features or updates into existing applications while maintaining system stability.
• Conduct code reviews, make codebase changes, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes.
• Develop user training programs, documentation, and support frameworks for software transitions.
• Participate in resolving production issues and recommend preventive strategies to improve system reliability.
• Maintain records of code, testing techniques, and support activities.
• Perform capacity management, performance engineering, or infrastructure engineering work.
• Plan resiliency and disaster recovery capacity across multi-data-center environments.
• Support hardware reclamation, asset lifecycle planning, and capacity optimization.
• Use performance telemetry, observability platforms, and capacity modeling tools.
• Communicate complex technical findings to senior leadership.
• Work with cross-functional teams and support software integration.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior