Director, Lead Cloud & Infrastructure Engineering

Morgan Stanley•Alpharetta, GA

1d•$160,000 - $160,000•Hybrid

About The Position

Morgan Stanley Services Group, Inc. is seeking a Director, Lead Cloud & Infrastructure Engineering in Alpharetta, Georgia. The role builds, maintains, and improves software applications and IT infrastructure, focusing on compute and storage as well as modern public and private cloud infrastructure. It provides in-person and real-time support to businesses adopting modern cloud-based software. The position designs and develops applications for public and private cloud environments and cloud-compatible technologies, and architects, engineers, and deploys private, public, and hybrid cloud infrastructure software with attention to performance, resiliency, availability, scalability, security, and cost. It also creates documentation and delivers training to operations teams, developers, and business units on cloud-platform features, limitations, benefits, and use cases. The role develops Python software, CI/CD pipelines, tooling, scripts, and automation within SDLC standards. It integrates and supports infrastructure components for identity and access management, asset and secrets management, encryption key management, logging, auditing, alerting, observability, and capacity management. Responsibilities also include advanced troubleshooting and root-cause analysis, incident escalation support, collaboration with vendors and internal stakeholders, handling support tickets and feature requests, proposing improvements, and monitoring infrastructure health and capacity. Telecommuting is permitted up to 60% of the time.

Requirements

Bachelor’s degree in Legal Studies, Information Technology, or a related field of study.
Two years of experience in the position offered, as an Associate, or in a closely related occupation.
Two years of experience with Python programming, including API frameworks such as Flask or FastAPI, SQLAlchemy, and asyncio.
Two years of experience with AWS core services, including EC2, VPC, S3, ELB, and IAM.
Two years of experience with enterprise-grade relational database management systems (IBM DB2) and SQL.
Two years of experience with enterprise-grade distributed storage systems.
Two years of experience with CI/CD, including Git and Jenkins, and OCI containers such as Docker or Podman.
Two years of experience with Red Hat Enterprise Linux and Red Hat OpenShift.
Two years of experience with TCP/IP networking at CCNA level, DNS, and load balancing.
Two years of experience with HTTP and TLS/SSL protocols, including public key infrastructure and certificate management.
Two years of experience with observability tools including Splunk, Loki, Prometheus, and Grafana.
Two years of experience with ITIL and Site Reliability Engineering principles.
Two years of experience with data analysis, protocol debugging, log-file analysis, and root-cause analysis.
Two years of experience developing for distributed systems, microservices, and big data applications.
Two years of experience with systems architecture, including high availability, fault tolerance, redundancy, replication, and failover strategies.

Responsibilities

Build, maintain, and improve software applications and IT infrastructure, particularly compute, storage, and modern public and private cloud infrastructure.
Provide in-person and real-time support to businesses adopting modern cloud-based software.
Design and develop software applications for public cloud, private cloud, and cloud-compatible technologies.
Architect, design, engineer, and deploy private, public, and hybrid cloud infrastructure software, considering performance, resiliency, high availability, scalability, security, and cost.
Create documentation and deliver training to operations teams, software developers, and business units on cloud platforms and their appropriate use cases.
Develop Python software and CI/CD pipelines, tooling, scripts, and infrastructure automation in accordance with SDLC standards.
Integrate and support infrastructure components for identity management, role-based access control, IT asset management, secrets management, encryption key management, logging, auditing, alerting, observability, and capacity management.
Perform advanced troubleshooting and root-cause analysis for production software and infrastructure issues.
Support operations teams during technical escalations and high-severity incidents.
Collaborate with vendors and internal stakeholders to resolve software concerns, manage support tickets, propose improvements, request features, and monitor infrastructure health and capacity.