Director, Lead Cloud & Infrastructure Engineering

Morgan Stanley•Edison, NJ

19h•Hybrid

About The Position

Morgan Stanley Services Group, Inc. is seeking a Director, Lead Cloud & Infrastructure Engineering in Alpharetta, Georgia. The role builds, maintains, and improves software applications and IT infrastructure, with a focus on compute, storage, and modern public and private cloud infrastructure. It provides in-person and real-time support to businesses adopting cloud-based software and designs applications for public cloud, private cloud, and cloud-compatible technologies. The position architects, engineers, and deploys private, public, and hybrid cloud infrastructure software, considering performance, resiliency, high availability, scalability, security, and cost. It also creates documentation and delivers training to operations teams, application developers, and business units on cloud-platform features, benefits, limitations, and use cases. The role develops Python software, CI/CD pipelines, tooling, scripts, and automation in accordance with SDLC standards; integrates infrastructure with company technologies; and handles advanced troubleshooting, root-cause analysis, technical escalations, and high-severity incidents. It collaborates with vendors and internal stakeholders to resolve software concerns, manage support tickets, propose improvements, request features, and monitor infrastructure health and capacity. Telecommuting is permitted up to 60% of the time.

Requirements

Bachelor's degree in Legal Studies, Information Technology, or a related field of study.
Two years of experience in the position offered, as an Associate, or in a closely related occupation.
Two years of experience with Python programming, including API frameworks such as Flask or FastAPI, SQLAlchemy, and asyncio.
Two years of experience with Amazon AWS core services, including EC2, VPC, S3, ELB, and IAM.
Two years of experience with enterprise-grade relational database management systems (IBM DB2) and SQL.
Two years of experience with enterprise-grade distributed storage systems.
Two years of experience with CI/CD, including Git, Jenkins, and OCI containers such as Docker or Podman.
Two years of experience with Red Hat Enterprise Linux and Red Hat OpenShift.
Two years of experience with TCP/IP networking at CCNA level, DNS, and load balancing.
Two years of experience with HTTP and TLS/SSL protocols, including Public Key Infrastructure and certificate management.
Two years of experience with observability tools, including Splunk, Loki, Prometheus, and Grafana.
Two years of experience with ITIL and Site Reliability Engineering principles.
Two years of experience with data analysis, protocol debugging, log-file analysis, and root-cause analysis.
Two years of experience developing for distributed systems, microservices, and big data applications.
Two years of experience with systems architecture, including high availability, fault tolerance, redundancy, replication, and failover strategies.

Responsibilities

Build, maintain, and improve software applications and IT infrastructure, particularly compute, storage, and modern public and private cloud infrastructure.
Provide in-person and real-time support to businesses adopting modern cloud-based software.
Design and develop applications using public cloud, private cloud, and modern cloud-compatible technologies.
Architect, design, engineer, and deploy private, public, and hybrid cloud infrastructure software with consideration for performance, resiliency, high availability, scalability, security, and cost.
Create documentation and deliver cloud-platform training to operations teams, software application developers, and business units.
Develop Python software, CI/CD pipelines, tools, scripts, and automation according to SDLC standards.
Integrate and support infrastructure components with identity management, role-based access control, IT asset management, secrets management, encryption key management, logging, auditing, alerting, observability, and capacity management technologies.
Perform advanced troubleshooting and root-cause analysis for production software and infrastructure issues.
Support operations teams during technical escalations and high-severity incidents.
Collaborate with vendors and internal stakeholders to resolve software concerns, manage support tickets, propose strategic improvements, and request new features.
Monitor the overall health and capacity of infrastructure systems.