Infrastructure Operation Specialist

EPTA • Milano, TX

6h • Hybrid

About The Position

The Infrastructure Operations Specialist reports directly to the Infrastructure Operation Manager. The role contributes to business continuity, service security, and infrastructure projects by ensuring the optimal functioning of IT infrastructure, monitoring systems, networks, and cloud platforms. It includes promptly resolving operational issues and implementing technical improvements.

The position supports daily infrastructure operations and administration, incident and change resolution, security and compliance, monitoring and logging, capacity and performance optimization, and infrastructure evolution projects and migrations. It is based in Milano, with a flexible working arrangement that allows up to 50% monthly smart working.

Requirements

• At least 2–5 years of experience in IT infrastructure operations.
• Solid knowledge of Linux Server and Linux operating systems, including Active Directory and GPO.
• Experience with virtualization environments, including VMware ESXi/vCenter and Nutanix.
• Working knowledge of AWS cloud services, including EC2, VPC, and IAM.
• Expertise in IT infrastructure management, including cloud services, server management, networking, storage solutions, and disaster recovery planning.
• Knowledge of ITIL or other service management frameworks.
• Knowledge of cybersecurity principles and practices.
• Familiarity with regulatory requirements related to IT infrastructure and operations.
• Competent written and spoken English.
• Time-management skills.
• Ability to collaborate effectively as part of a team to achieve objectives.
• Proven problem-solving skills, including the ability to consider complex multidisciplinary aspects of a problem.
• Adaptability and flexibility.
• Bachelor’s degree in Computer Science or Computer Engineering, or previous experience in the role.

Nice To Haves

• AWS Cloud Practitioner or SysOps Associate certification.
• ITIL 4 Foundation certification.

Responsibilities

• Monitor IT infrastructure health and performance and respond to anomalies or degradation.
• Perform daily operational activities, including provisioning, patching, updates, backups, and capacity management.
• Administer and maintain operating systems and cloud platforms.
• Resolve incidents, problems, and changes.
• Collaborate with security teams on compliance, system hardening, and vulnerability management.
• Manage and improve monitoring and logging tools.
• Conduct capacity and performance analyses to optimize resource usage and costs.
• Support infrastructure evolution projects and technology migrations.
• Execute infrastructure projects, ensuring timely delivery and alignment with business requirements.
• Work on large-scale infrastructure changes while minimizing operational disruption.

Benefits

• Meal vouchers.
• Welfare provisions.
• Performance bonus, only if provided for.
• Training opportunities.
• Flexible working arrangement with up to 50% monthly smart working.
• Transparent and competitive compensation package aligned with the applicable National Collective Bargaining Agreement (CCNL - Metalworking).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level