EdTech Operation Specialist

Think Academy US•Santa Clara, CA
•Onsite

About The Position

The EdTech Operations Specialist is an entry-level, hands-on, on-site role supporting daily operations across multiple learning centers in the Bay Area. The specialist works closely with center managers to help ensure smooth and consistent execution, coordinate communication across centers, and support meetings, priorities, initiatives, launches, and events. The role is designed for someone early in their career who wants practical experience in education operations. As the company opens additional centers, the position’s scope and responsibilities may expand, with opportunities to take on larger operational initiatives and grow into a more senior operations or management role. Growth depends on performance, ownership, and team needs.

Requirements

  • 0–2 years of experience in operations, education, tutoring centers, or related fields.
  • Comfortable traveling between locations in the Bay Area.
  • Interest in education, personalized learning, or operations.
  • Must be based in the Bay Area and able to travel between centers.
  • Comfortable working in fast-paced, real-world environments.
  • Organized, reliable, and detail-oriented.
  • Strong communication skills and an interest in helping others solve problems.

Nice To Haves

  • Bachelor’s degree preferred but not required.

Responsibilities

  • Support day-to-day operations across multiple learning centers.
  • Collaborate with center managers to ensure smooth and consistent execution.
  • Assist with cross-center communication and coordination.
  • Work closely with center managers through ongoing check-ins.
  • Support alignment, follow-ups, and continuous improvement.
  • Support regular manager meetings and ongoing initiatives.
  • Assist with tracking priorities and next steps across teams.
  • Provide in-person support across Bay Area centers as needed.
  • Support launches, events, and new initiatives.
  • Grow into a coaching and leadership support role over time.

Benefits

  • Opportunities for growth into senior operations or management roles.
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