EdTech Operation Specialist

Think Zone • San Jose, CA

6d • Onsite

About The Position

The EdTech Operations Specialist supports daily operations across multiple learning centers and works closely with center managers. This is an entry-level, hands-on, on-site, field-based role for someone beginning a career in education operations. The specialist will provide in-person support across Bay Area centers, coordinate across teams, and help ensure consistent execution. The role is designed to grow as the company expands: responsibilities and ownership may increase over time, with opportunities to take on larger operational initiatives and develop into a senior operations or management role. Growth depends on performance, ownership, and team needs.

Requirements

• 0–2 years of experience in operations, education, tutoring centers, or related fields.
• Comfortable working in fast-paced, real-world environments.
• Organized, reliable, and detail-oriented.
• Strong communication skills and an interest in helping others solve problems.
• Comfortable traveling between locations in the Bay Area.
• Interest in education, personalized learning, or operations.
• Must be based in the Bay Area and able to travel between centers.

Nice To Haves

• Bachelor’s degree preferred but not required.

Responsibilities

• Support day-to-day operations across multiple learning centers.
• Collaborate with center managers to ensure smooth and consistent execution.
• Assist with cross-center communication and coordination.
• Work closely with center managers through ongoing check-ins.
• Support alignment, follow-ups, and continuous improvement.
• Develop over time into a coaching and leadership support role.
• Support regular manager meetings and ongoing initiatives.
• Assist with tracking priorities and next steps across teams.
• Provide in-person support across Bay Area centers as needed.
• Support launches, events, and new initiatives.

Benefits

• Opportunities for growth into senior operations or management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed