Infrastructure Engineer

Navi AISan Francisco, CA

About The Position

Navi captures everything a pilot sees and hears and turns it into automated debrief intelligence. The platform is live at flight schools, business jet operators, and the U.S. Air Force — and demand is accelerating. You're the person who turns that demand into deployments. Navi is deployed at Embry-Riddle, Purdue, UND, Sling Pilot Academy, and the United States Air Force, and usage is compounding. The next chapter is not a product problem. It is an engineering problem: serving 100,000+ users and 100 requests per second with the reliability pilots expect from everything else in their cockpit. You'll own the AWS architecture, the reliability story, the cost curve, and the runbooks the whole team depends on.

Requirements

  • 5+ years of professional experience building and operating production infrastructure
  • You've dealt with user data and processing at genuine scale. Not 1,000 users. 100,000 users and 100 requests per second
  • Deep, hands-on AWS experience: you know the services, the failure modes, and the bill
  • You've built observability from scratch: monitoring, alerting, on-call, incident response
  • You've shipped automatic failover and fallback mechanisms and lived with them in production
  • You treat cost as an engineering metric and have materially reduced cloud spend at scale
  • Ideally you've carried infrastructure from the seed stage of a company through Series C. If you come from big tech, you've also worked early stage
  • Strong general backend skills; you're an engineer first, infrastructure specialist second
  • You write things down: documentation and runbooks that let others operate what you built

Nice To Haves

  • An existing network across airlines, charter and fractional operators, or collegiate and military flight training programs
  • Experience selling technical or hardware-plus-software products into regulated industries
  • Background as a pilot, or deep familiarity with flight operations and training workflows
  • Early-stage or founding go-to-market experience

Responsibilities

  • Own and scale the AWS infrastructure behind Navi's platform, from data ingest to AI pipelines to customer-facing dashboards
  • Architect for real scale: user data and processing for 100,000+ users at 100 requests per second
  • Build monitoring and alerting so we know a system is degrading before a customer does
  • Design automatic fallback and failover mechanisms so a failure never becomes an outage
  • Manage infrastructure costs and keep the cost curve flatter than the growth curve
  • Own our infrastructure documentation and runbooks, and keep them current and usable
  • Contribute across the backend: pipelines, APIs, and services beyond pure infrastructure

Benefits

  • Early-stage equity — real ownership in a category-defining company
  • Flight training — earn your pilot's license and sell with true domain expertise
  • Impact you can see — the deals you close put Navi in cockpits at airlines, flight schools, and the U.S. Air Force
  • A role that scales into commercial leadership as we grow
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