Infrastructure Engineer

Console•San Francisco, CA

About The Position

Console is building the AI agents that power autonomous enterprises. We use AI to autonomously resolve IT, HR, Legal, Finance, Security, and Ops tasks the moment they come in from Slack or Teams. We're building toward a future where enterprise operations are fully autonomous; with no tickets, approvals, or manual processes slowing companies down. Our platform enables companies like Databricks, Figma, and Cursor to delegate entire categories of work to AI agents that understands their org, takes action across systems, and gets smarter over time. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who have built category-defining companies. We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us. About the role As an Infrastructure Engineer at Console, you’ll build the foundation that lets Console run reliably for the world’s largest enterprises. You’ll own the cloud infrastructure, deployment models, and core runtime systems that need to scale as customers trust Console with more of their operational workflows. This role sits close to the hardest parts of the product: making our cloud-hosted platform enterprise-grade, scaling the graph and search infrastructure behind Console’s context layer, and building a self-hosted deployment model that works for customers with strict security, data, and infrastructure constraints. You’ll make foundational architecture decisions across reliability, performance, cost, isolation, and operability. You’ll work across product engineering, platform, security, and customer-facing teams to make Console deployable in the environments our customers actually run. The best people in this role are infrastructure builders who want to own real systems end-to-end: from architecture and implementation to production operations and enterprise deployment.

Requirements

5+ years of full-time experience in infrastructure, backend, platform, or distributed systems engineering
Strong hands-on experience with AWS, Kubernetes, and cloud infrastructure, with a real understanding of the tradeoffs behind architecture decisions
Experience with IaC tools like Pulumi or Terraform
Comfortable working in a modern TypeScript/Node/React codebase
Experience building and operating production-grade systems where reliability, scale, security, and observability mattered
Ability to reason through deployment models, networking, data isolation, infrastructure constraints, and operational failure modes
Takes ownership of hard systems problems and keeps digging until the underlying architecture is correct
Deep care for craft, reliability, and quality

Responsibilities

Build and operate the infrastructure behind Console’s cloud-hosted platform across AWS, Kubernetes, and related cloud systems, making critical tradeoffs across performance, cost, reliability, and security
Architect and ship a scalable self-hosted version of Console for enterprise customers with strict data, security, and deployment requirements
Own core infrastructure components that need to scale with customer complexity, including the graph, search, queueing, and runtime systems behind Console’s context layer
Design deployment patterns that let Console run reliably across hosted and customer-hosted environments without slowing down product velocity
Partner with customer-facing teams on enterprise deployment requirements, translating real customer constraints into durable infrastructure improvements
Improve observability, reliability, incident response, and operational tooling as Console grows from early-scale to enterprise-grade
Make foundational architecture decisions that help the engineering team ship faster without compromising the stability customers depend on