Infrastructure Engineer - Db2 Support

PNC Bank•Pittsburgh, PA

7d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. You can be based in Pittsburgh PA, Cleveland OH, Birmingham AL, Phoenix AL, Dallas TX or Denver CO. As an Infrastructure Engineer you will be required to install, configure, test & deploy mainframe system software components across multiple sysplexes; provide technical support to MIS & End Users and coach junior staff. In addition, this position will require general platform support – including troubleshooting, issue resolution and on-call duties. The ideal candidate will have experience installing, configuring and supporting the z/OS platform software: Using z/OS, SMP/e and Mainframe JCL, System Utilities Experience with DB2 for z/os installation and support or DB2 LUW install and support Experience with IBM Administration Tool, IBM Query Monitor Programming experience in one or more of the following languages – REXX, CLIST, SAS, Cobol, ASM Working knowledge of – CA-7, CA-OPSMVS Working knowledge of Syncsort, ISPF, ISPF Dialogs, REXX, CA-ACF2, DF/DSS, IDCAMS, Unix System Services Familiarity with TCP/IP, NDM, Securing Ports, VSAM, User Exits, Sharepoint, JIRA, Topaz, Service Now, incident and change processes Experience with Microsoft Excel, Word, Powerpoint, Outlook and Teams Experience with Project Planning, Mainframe Security, disaster recovery and business continuity PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Applies solution design and support while consistently meeting customer needs. Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions. Develops software components and hardware for projects; aligns these with business strategies and objectives. Independently solves common problems and updates applications with new technology. Collaborates with engineers, architects, developers and other staff to meet project objectives. Analyzes the technological needs of customers and provides ongoing support for clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Experience installing, configuring and supporting the z/OS platform software
Using z/OS, SMP/e and Mainframe JCL, System Utilities
Experience with DB2 for z/os installation and support or DB2 LUW install and support
Experience with IBM Administration Tool, IBM Query Monitor
Programming experience in one or more of the following languages – REXX, CLIST, SAS, Cobol, ASM
Working knowledge of – CA-7, CA-OPSMVS
Working knowledge of Syncsort, ISPF, ISPF Dialogs, REXX, CA-ACF2, DF/DSS, IDCAMS, Unix System Services
Familiarity with TCP/IP, NDM, Securing Ports, VSAM, User Exits, Sharepoint, JIRA, Topaz, Service Now, incident and change processes
Experience with Microsoft Excel, Word, Powerpoint, Outlook and Teams
Experience with Project Planning, Mainframe Security, disaster recovery and business continuity
University / college degree, with 3+ years of relevant / direct industry experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Communication
Competitive Advantages
Customer Solutions
Design
Enterprise Architecture Framework
Machine Learning (ML)
Mainframe Technologies
Risk Assessments
Team Player
Technical Knowledge
Application Delivery Process
Consulting
Effectiveness Measurement
Industry Knowledge
IT Industry: Trends & Directions
IT Standards, Procedures & Policies
Planning: Tactical, Strategic
Problem Solving

Responsibilities

Install, configure, test & deploy mainframe system software components across multiple sysplexes
Provide technical support to MIS & End Users
Coach junior staff
General platform support – including troubleshooting, issue resolution and on-call duties
Applies solution design and support while consistently meeting customer needs
Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions
Develops software components and hardware for projects; aligns these with business strategies and objectives
Independently solves common problems and updates applications with new technology
Collaborates with engineers, architects, developers and other staff to meet project objectives
Analyzes the technological needs of customers and provides ongoing support for clients

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service