Vice President; Infrastructure Engineer

Bank of America•Atlanta, GA

1d•Onsite

About The Position

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Requirements

Bachelor's degree or equivalent in Applied Computer Science, CIS, MIS, Engineering (any), or related: and 5 years of progressively responsible experience in the job offered or a related IT occupation.
Must include 5 years of experience in utilizing knowledge of ServiceNow Discovery and CMDB and understanding Discovery module of both ServiceNow and BMC Helix Discovery (ADDM).
Must include 5 years of experience in utilizing Unix and Windows scripting (Python, shell, PowerShell, JavaScript), Pattern Designer to collect and parse system data, build custom probes, and extend discovery patterns.
Must include 5 years of experience in understanding of SAN/NAS storage and TCP/IP Networking to perform accurate discovery, troubleshoot connectivity issues and model relationships in ServiceNow CMDB.
Must include 5 years of experience in utilizing troubleshooting across SSH, WMI, SNMP, JDBC, REST and cloud APIs.
Must include 5 years of experience in engineering, designing and developing solutions on the ServiceNow platform including integrations with third party APIs using SOAP, REST, XML, and JSON.
The Employer will accept 3 years of study toward a U.S. Bachelor’s degree, plus 2 years of IT experience as meeting the degree requirement.
10% domestic travel required, as necessary.

Responsibilities

Support the standup, configuration, and implementation of ServiceNow's Discovery, Configuration Management Database (CMDB) and solutions to interface with other IT Service Management (ITSM) modules.
Review the integration of information into the CMDB from ServiceNow Discovery, ensuring accuracy and consistency.
Coordinate discovery efforts across multiple regions.
Perform discoveries and trouble shoot access issues for discovery.
Leverage Management, Information and Discovery (MID) servers for integration and automation.
Ensure all organizational policies and procedures are followed for all processes and application improvement efforts.
Working directly with Data Stewards across IT regions and domains to coordinate scans and remediate issues.