Infrastructure Engineer ll

Yum!•Irvine, CA

5d•$105,500 - $132,200•Hybrid

About The Position

Taco Bell’s In Store Serverless team is seeking an Infrastructure Engineer II to support AWS-hosted middleware platforms that route business-critical data between Front of House, Back of House, and Above Store systems across Taco Bell restaurants. The role applies Agile software development methods to build monitoring, alerting, and operational support infrastructure and help ensure the availability, reliability, and integrity of data across Taco Bell’s connected technology ecosystem. The engineer monitors and supports enterprise middleware platforms, helps investigate production issues, and works with product development, Development, QA, and IT Support teams. The role also builds and enhances internal tools and applications, improves platform visibility and operational workflows, maintains documentation and support standards, and participates in phased production releases. Rotational on-call availability during night and weekend hours is required for critical issues, approximately one week per month.

Requirements

At least 2 years of SQL experience, including building queries, joining tables, and running or creating stored procedures and SQL templates.
Proficiency with AWS Lambda, EventBridge, CloudWatch, DynamoDB, Grafana, Python, REST APIs, GraphQL, and Postman.
At least 3 years of experience using programming languages to build scripts or programs.
Experience building monitoring, alerting, and observability solutions in cloud-native environments.
Bachelor’s degree required.
Excellent written and verbal communication skills for communicating with technical and non-technical stakeholders.
Strong problem-solving, prioritization, and multitasking skills for identifying and resolving production issues.
A results-focused, proactive mindset and the ability to build processes and documentation to diagnose problems and follow through to resolution.
Availability for rotational on-call coverage during night and weekend hours as needed for critical issues.

Nice To Haves

Bachelor’s degree in Computer Science or a related field preferred.
Experience with JavaScript or C#.

Responsibilities

Monitor, troubleshoot, and support enterprise middleware platforms routing critical business data between restaurant and cloud infrastructure.
Work with the product development team and provide detailed root cause analysis to support system stability and reduce defect leakage.
Construct and enhance internal tools and applications for the In Store Serverless platform suite using systems such as AWS Lambda, Retool, Claude Code, and Cursor.
Create and refine software solutions that support operational workflows, platform visibility, and support team effectiveness.
Use bespoke observability solutions to identify and resolve production issues affecting platform stability and data integrity.
Work with Development and QA teams across the Restaurant Data Router, Back of House Data Router, and HR Middleware platforms on requirements, testing, validation, troubleshooting, and phased production releases.
Work with L1/L2 IT Support Teams to resolve escalated production incidents and operational issues affecting restaurant technology systems.
Develop and maintain operational documentation, alerting standards, and support procedures to improve incident response and platform resiliency.
Follow the Software Development Life Cycle and Taco Bell’s Agile Change Management procedures.
Be available for rotational on-call coverage during night and weekend hours for critical issues, one week per month.

Benefits

Hybrid work schedule and year-round flex day Friday.
Onsite childcare through Bright Horizons.
Onsite dining center and game room.
Onsite dry cleaning, laundry services, and carwash.
Onsite gym with fitness classes and personal trainer sessions.
Up to 4 weeks of vacation per year, plus holidays and time off for volunteering.
Parental leave for new parents and an adoption assistance program.
401(k) with a 6% matching contribution from Yum! Brands and immediate vesting.
Comprehensive medical and dental coverage, including prescription drug benefits and 100% preventive care.
Discounts, free food, and swag.
Bonus eligibility.