Infrastructure Engineer III

JPMorgan Chase & Co. • Jersey City, NJ

9h • $118,750 - $160,000

About The Position

As an Infrastructure Engineer III within JPMorganChase’s Corporate Sector Enterprise Technology, Employee Platforms, you will apply infrastructure engineering knowledge and problem-solving methodologies across applications of moderate scope. The External Collaboration Engineer role is hands-on, focused on developing, integrating, and operating enterprise external collaboration platforms that support secure partner engagement. You will work across engineering, security, and business functions to ensure platforms—including Virtual Data Rooms, Microsoft 365 B2B, Slack external organizations and shared channels, client portals, and Google Workspace—are robust, compliant, and effective for cross-company collaboration. The role involves designing resilient solutions, managing external identity and access controls, onboarding SaaS platforms, and improving reliability through root-cause analysis and operational improvements.

Requirements

• Formal training or certification in infrastructure engineering concepts and at least 3 years of applied experience.
• Strong knowledge of one or more scripting languages, such as PowerShell or Python.
• Experience with cloud-native architectures (Azure or AWS), serverless computing, and infrastructure as code (Terraform).
• Experience implementing Single Sign-On using SAML2 or OAuth2/OIDC and applying secure authentication practices.
• Strong knowledge of one or more infrastructure disciplines, such as databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
• Demonstrated experience using enterprise-authorized AI capabilities in infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalate when uncertain, and ensure outcomes meet resiliency, security, and auditability expectations.
• Experience with multiple cloud technologies, including the ability to operate in and migrate across public and private clouds.

Nice To Haves

• Experience building applications using modern development frameworks and languages such as Node.js, Java, Go, and C#/.NET.
• Familiarity with enterprise IT operations, change control, and incident management.

Responsibilities

• Apply technical knowledge and problem-solving methodologies to projects of moderate scope, improve data and systems running at scale, and ensure end-to-end application monitoring.
• Use enterprise-authorized AI capabilities to accelerate monitoring, capacity analysis, and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Resolve most nuances and determine appropriate escalation paths.
• Build or break down technical problems using conventional approaches while considering upstream and downstream systems, data, and technical implications.
• Support daily standard capacity-process activities and partner with application and infrastructure teams to identify capacity risks and govern remediation statuses.
• Make significant decisions for projects involving multiple technologies and applications.
• Use reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, validating changes against resiliency and security expectations.
• Develop, integrate, and operate external collaboration platforms and onboard new SaaS platforms.
• Manage external identity and access controls and improve platform reliability through root-cause analysis and continuous operational enhancements.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed