Infrastructure Engineer II

Bank of America•Charlotte, NC

About The Position

This role designs tools and services within a technical domain to support business strategies and comply with architectural governance, standards, and policies. The Infrastructure Engineer II contributes to creating infrastructure tools and integrating them as services, and facilitates deployment of technical solutions by developing implementation templates, playbooks, and automation. The role focuses on improving the reliability and efficiency of implementing and maintaining infrastructure tools and services while supporting a culture of innovation and continuous improvement.

Requirements

  • Automation skills to reduce manual activities.
  • Ability to work independently, multitask, and operate effectively in a complex environment with a global team structure.
  • Excellent verbal and written communication skills.
  • Ability to influence, facilitate, and collaborate effectively.
  • Detail-oriented and organized.
  • Proactive, enthusiastic, flexible, and results-driven approach with attention to detail.
  • Strong problem-solving and critical-thinking skills.
  • Motivation to achieve results and ability to integrate quickly into teams.
  • Ability to work in an ambiguous environment and draw and defend results and conclusions.
  • Ability to work in a dynamic, team-oriented environment.
  • Ability to balance a significant workload, prioritize, and multitask.
  • Skills in analytical thinking, application development, automation, production support, risk management, adaptability, business acumen, DevOps practices, solution delivery process, and solution design.

Nice To Haves

  • Proven ability to work comfortably as a team player in a multicultural environment.

Responsibilities

  • Assist in translating business requirements into technical definitions, reference models, blueprints, and deployment playbooks that comply with architecture standards and policies.
  • Conduct on-site evaluations of third-party products being considered for firm adoption.
  • Assist in evaluating reference models, blueprints, and playbooks to ensure they are fit for purpose.
  • Develop software solutions to address manual, repeatable work and inefficient processes.
  • Help Technical Analysts and Infrastructure Engineers ensure technology solutions comply with enterprise system design and engineering standards.
  • Contribute to creating or selecting functional and nonfunctional product evaluation requirements within and across domains.
  • Act as a consultant on a range of technologies for which the individual is a subject matter expert.
  • Promote an inclusive and healthy working environment and help resolve organizational impediments or blockers.
  • Create infrastructure tools and integrate them as infrastructure services.
  • Develop templates, playbooks, and automation to facilitate technical-solution deployment.
  • Seek opportunities to improve the reliability and efficiency of infrastructure tool and service implementation and maintenance.
  • Contribute to a culture of innovation and continuous improvement.
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