Hardware Infrastructure Engineer II
About The Position
CLEAR is seeking a Platform Engineer to join its Hardware Operations and Platform Engineering team. The role sits at the intersection of site reliability engineering and embedded systems integration, supporting thousands of Linux-based kiosks as a distributed edge server fleet. The engineer will architect and maintain the software layer that keeps kiosks secure, reliable, available, and self-healing, supporting consistent experiences across CLEAR’s biometric kiosks. The position owns OS image management, over-the-air updates, device observability, and system recovery. It involves developing and maintaining Linux-based device systems and Python services that integrate with connected hardware, along with monitoring and reliability solutions for devices deployed at scale.
Requirements
- At least 3 years of hands-on experience administering embedded Linux systems.
- Strong proficiency in Python for system automation, service orchestration, and hardware communication.
- Experience integrating hardware through serial communications such as UART, RS-232, or USB-serial, and SDKs.
- Deep knowledge of service dependencies, timers, and watchdog configuration.
- Commitment to operational excellence and designing for resilience, testability, and safe rollback.
- Collaborative, pragmatic, and curious approach, with comfort debugging kiosks in the field and improving CI/CD for edge devices.
Nice To Haves
- Familiarity with A/B update mechanisms such as RAUC, Mender, SWUpdate, or custom partition-switching logic.
- Familiarity with network observability and remote device management at fleet scale.
- Experience with Linux image tooling such as Yocto, Buildroot, bootc, or rpm-ostree.
Responsibilities
- Architect and implement OS-level watchdogs, process monitors, and self-healing mechanisms, including service restarts, reboots, and rollbacks.
- Manage and enhance the OTA update framework, including safe atomic updates through A/B partition swapping and automated rollback.
- Develop and maintain Python services that communicate with peripherals such as payment terminals, scanners, and sensors through vendor SDKs and serial interfaces.
- Own and maintain the custom Linux image, including systemd units, udev rules, and security policies for a locked-down production environment.
- Build monitoring agents that stream logs, metrics, and telemetry such as connectivity, performance, and temperature to centralized observability systems.
- Partner with software, SRE, and field operations teams to identify pain points and develop scalable solutions that improve reliability and ease of maintenance.
Benefits
- Comprehensive healthcare plans
- Fertility and adoption/surrogacy support
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for the employee and dependents
- CLEAR Plus membership
- 401(k) retirement plan with employer match
- New-hire equity package in Restricted Stock Units and eligibility for refresh equity grants
- Stipends and reimbursement programs for well-being and learning and development
- Catered lunches and fully stocked kitchens
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
