Infrastructure Engineer 2

Madison College•Madison, WI

2d•Hybrid

About The Position

Madison College is seeking an Infrastructure Engineer 2 for its Server Infrastructure team within Technology Services. The position administers, maintains, optimizes, and supports the college’s enterprise server, storage, virtualization, and hybrid-cloud infrastructure to ensure the reliability, performance, availability, security, and scalability of technology systems supporting academic, administrative, and public safety operations. The role contributes technical expertise and sound judgment to maintaining and improving technology services in alignment with institutional goals and operational needs. It supports infrastructure projects and services, advises stakeholders, evaluates technologies, and helps maintain a stable, adaptable, and secure technology environment. This is a full-time, exempt, year-round position based at Madison College’s Truax Campus in Madison, Wisconsin, with a current hybrid schedule involving some onsite and some remote work. The work arrangement may change under college policy. Candidates must live within, or be willing to relocate to, a reasonable commuting distance of the Madison College district to support onsite responsibilities. Relocation reimbursement is not provided. The position is open until filled, with a first review date of November 29, 2026. Applicants must submit a cover letter and resume. Newly hired staff serve a one-year introductory period.

Requirements

Associate’s degree, or equivalent relevant work experience or certifications.
At least 2 years of relevant, professional, progressive work experience.
Knowledge of enterprise infrastructure technologies, including server operating systems, virtualization platforms, storage systems, hybrid-cloud services, directory services, and core infrastructure services.
Knowledge of cybersecurity, identity management, and compliance best practices, including authentication services, certificate lifecycle management, and policy enforcement.
Ability to troubleshoot complex infrastructure and application issues using monitoring tools, performance metrics, logging platforms, and root-cause analysis.
Skill in infrastructure deployment, upgrades, patching, migrations, capacity planning, asset management, lifecycle management, and performance optimization.
Ability to collaborate and communicate effectively with stakeholders, vendors, and technical teams; document processes; lead technical initiatives; and provide subject-matter expertise and support.
Ability to assess technical requirements and risks and implement solutions supporting business continuity, disaster recovery objectives, operational efficiency, and organizational needs.
Ability to engage positively with diverse populations and contribute to a safe, inclusive learning and work environment.
Must reside within, or be willing to relocate to, a reasonable commuting distance of the Madison College district.
Madison College does not offer visa sponsorship and cannot consider candidates on OPT/CPT.

Responsibilities

Manage and maintain enterprise server, storage, virtualization, and hybrid-cloud infrastructure, including lifecycle management, capacity planning, patching, upgrades, and performance optimization.
Administer and support core infrastructure services and ancillary applications, including authentication and directory services.
Coordinate with vendors and support partners to resolve issues and maintain service continuity.
Support infrastructure projects, including system implementations, upgrades, migrations, and application deployments.
Collaborate with cross-functional teams to ensure infrastructure work aligns with institutional requirements and technology standards.
Provide technical expertise and consultation on infrastructure planning, system capabilities, technology recommendations, and operational improvements.
Research, evaluate, and recommend technologies and infrastructure improvements that support operational efficiency, security, reliability, and institutional goals.
Contribute to an inclusive, equitable, and supportive environment where people feel valued, respected, and empowered.
Follow college policies, directives, and work rules while supporting the college’s mission, vision, and values.