Infrastructure and Technology, Student - PTO

State Teachers Retirement System of Ohio•Columbus, OH

5d•$21 - $24•Onsite

About The Position

The State Teachers Retirement System of Ohio (STRS Ohio) is seeking an Infrastructure and Technology, Student (Part-time, other) to join the Executive/Infrastructure and Technology team. Established in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement systems, serving nearly 550,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.3 billion as of June 30, 2025, in assets and paying more than $7 billion in benefits annually. STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.

Requirements

Currently pursuing a degree in information technology, computer science or a related field required.
Proficiency with Microsoft Office programs and standard desktop tools required.
Ability to follow established procedures, security practices, endpoint protection standards and system configuration standards required.
Ability to work with and preserve confidential information is required.
Ability to work independently and in a team environment while meeting deadlines with minimal direct supervision required.
Applicants must be authorized to work in the United States without the need for visa sponsorship.

Responsibilities

Monitor job scheduling systems to identify late, failed or incomplete processes and assist in resolution.
Operate and maintain Computer Room and peripheral equipment; report issues to appropriate staff.
Provide tier-one technical support via phone, walk-in or web channels; document and route incidents in ticket tracking system.
Collaborate with IT teams to support workload requests and operational tasks.
Participate in reviewing and updating documentation and procedures.
Maintain awareness of system status and assist in daily operational reporting.