Infrastructure and Platform Engineering Manager (Hybrid Work Model)

Sentry Insurance Agency•Madison, WI

2d•Hybrid

About The Position

Lead a team of Platform Engineers responsible for the reliability, performance, and evolution of the critical platforms and infrastructure that power Sentry’s enterprise IT operations. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. Embrace the opportunity to lead a continuously evolving platform engineering team, where your influence shapes the tools, processes, and standards that power Sentry’s enterprise IT operations. You’ll oversee critical platforms—spanning messaging, observability, workload automation, and secure data exchange—while working across technologies like RabbitMQ, Elasticsearch, Dynatrace, Control-M, and Valkey. If you thrive in a highly dynamic environment, love being challenged, and want to drive innovation that makes a real impact, this is the team for you.

Requirements

Bachelors Degree or equivalent work experience.
Minimum of 5 years related work experience.
Experience building and operating large-scale solutions that support core technology pillars within the Technology & Infrastructure Services group (e.g. Compute/Network/Storage/Data Platforms/Cloud/Observability/Software Delivery).
Awareness of general capabilities of multiple public cloud (and data center) providers, understanding of self-service concepts, automation frameworks, and DevOps principles.
Strong leadership and problem-solving skills.
Successful track record of solution delivery and experience with project management practices.
Ability to communicate, both written and presentation, to appropriate audiences.

Responsibilities

Work closely with cross-functional teams to automate and improve infrastructure and platform provisioning, configuration management, monitoring, and incident response processes.
Identify opportunities for automation and self-service within IT operations, including repetitive tasks, manual processes, and workflow optimizations.
Oversee the planning, execution, and delivery of infrastructure technology projects, ensuring they are completed within scope, budget, and timeline constraints and are aligned with strategic plans and direction.
Design, implement, and execute practices and standards to maintain operational availability, performance, security, and cost effectiveness.
Actively manage 3rd party relationships from a procurement, vendor performance, and value realization perspective.
Maintain a broad conceptual understanding of the latest technology trends of multiple disciplines and industries, continuously evaluate these trends for applicability to the business and operational environment.