Infra Cloud Capacity Manager

Bright Vision Technologies•Fremont, CA

2d•Remote

About The Position

Bright Vision Technologies is seeking an Infra Cloud Capacity Manager for a six-month contract assignment. The role supports day-to-day ownership, performance, and continuous improvement of assigned infrastructure services, with a focus on cloud capacity availability, reliability, utilization, adoption, and service-level performance. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to support reliable, scalable, and cost-effective service delivery. The position includes cloud capacity planning and utilization, capacity risk governance, forecasting and demand management, and management of Azure and AWS provider capacity. The manager will maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications; facilitate service reviews; analyze service trends and risks; and support service strategy, design, transition, operations, and lifecycle activities. The role also supports incident follow-up, root cause analysis, corrective actions, capacity governance and controls, constraint mitigation, cloud resource optimization, and continuous improvement.

Requirements

Strong understanding of cloud capacity management.
At least 10 years of experience in IT service management, infrastructure operations, service delivery, or a related field.
Working experience with ITIL practices and service management principles.
Experience supporting infrastructure services such as servers, networks, storage, cloud platforms, or related technologies.
Experience coordinating work across technical teams and business stakeholders.
Ability to interpret service metrics, identify trends, and translate findings into clear actions and updates.
Strong written and verbal communication, organization, analytical thinking, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment with limited supervision.
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
Strong understanding of forecasting and demand management.
Experience managing Azure and AWS provider capacity.
Strong knowledge of capacity risk management and assessment.
Clear understanding of application capacity and resilience.
Experience with data, APIs, and capacity intelligence.
Practical experience with capacity governance and controls.
Knowledge of capacity constraint mitigation and cloud resource capacity optimization.
Strong experience with executive and stakeholder communication.

Responsibilities

Support end-to-end ownership of assigned infrastructure services, focusing on cloud capacity availability, reliability, utilization, adoption, and service-level performance.
Plan cloud capacity and support capacity utilization and capacity risk governance.
Maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications.
Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams.
Facilitate service reviews, track actions, analyze trends, and communicate service performance, risks, and improvement priorities.
Serve as a point of contact for service inquiries, operational concerns, and stakeholder feedback.
Assist with service strategy, design, transition, operations, and lifecycle activities.
Identify opportunities to improve service quality, efficiency, scalability, and cost effectiveness.
Support incident follow-up, root cause analysis, corrective actions, and continuous improvement initiatives.
Prepare communications for service releases, changes, performance updates, and improvement activities.
Support forecasting, demand management, capacity governance and controls, capacity constraint mitigation, and cloud resource capacity optimization.
Manage Azure and AWS provider capacity and support capacity risk assessment.