Information Technology Training Specialist (Grade 13)

Yuma County•Yuma, AZ

8d•Onsite

About The Position

Under general supervision, performs, provides, and conducts a variety of training and assistance in support of the Court’s IT Information Technology (IT) system automation and technology operations. This role identifies, researches, and recommends changes to improve operations. The IT Training Specialist analyzes and evaluates business processes, researches and evaluates automation and technology related operations, and identifies and recommends improvements and upgrades to equipment, software, and court processing techniques. The position creates and provides IT training programs, determines training needs, and compiles and creates training materials. Responsibilities include reviewing and providing corrections to court-related and court-specific software programs, potentially traveling to different court departments to train employees and offer technical assistance, and providing reporting on training delivered. The role serves as a liaison between courts and regional justice system agencies and departments, attends meetings, and provides input. The IT Training Specialist writes and maintains IT training lesson plans, policies, and procedures, and associated manuals. They may assist in reviewing court operations, implementing changes to operations, policies, procedures, and protocols, and creating/updating forms. Additionally, they may provide recommendations for departmental purchasing by soliciting and evaluating vendor quotes.

Requirements

Associates degree in Computer Science, Information Systems or closely related field; AND two years of IT system support and training experience, or closely related duties; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Applicant must pass criminal background checks.
A valid Arizona State Driver’s License is required.
Arizona Committee on Judicial Education and Training (COJET) yearly accreditation is required.
May be required to obtain and maintain AOC trainer certifications.

Responsibilities

Analyzes and evaluates business processes and recommends improvements.
Researches and evaluates automation and technology related operations.
Identifies and recommends improvements and upgrades to equipment, software, and court processing techniques.
Creates and provides IT training programs.
Determines training needs.
Compiles and creates training materials.
Reviews and provides corrections to court-related and court-specific software programs.
May travel to different court departments to train employees and/or offer technical assistance.
Provides reporting on training delivered.
Serves as liaison between courts and regional justice system agencies and departments.
Attends meetings and provides input and information.
Writes and maintains IT training lesson plans, policies, and procedures, and associated manuals.
May assist in the review of court operations and help implement changes to operations, policies, procedures, protocols, and/or other operating documents.
As authorized, creates, updates, and maintains forms.
Identifies and recommends improvements.
May give recommendations for departmental purchasing by soliciting and evaluating vendor quotes.
Performs related duties as required or assigned.