Information Technology (IT) Technician

School District of Onalaska • Onalaska, WI

2d • Onsite

About The Position

The Information Technology Technician provides service and support to students and district employees in the technological areas of computers, telecommunications, networking, as well as educational and administrative software support.

Requirements

• Associate degree in computer information systems or equivalent combination of education, training, and experience.
• Experience in a Help Desk, Service Desk, or technical customer support environment is required.
• Experience with Windows workstations and ChromeOS in a network environment is required.
• Demonstrated knowledge of hardware and software troubleshooting as well as problem-solving skills.
• Ability and willingness to learn new systems and technology.
• Solid organizational skills and the ability to prioritize tasks in a timely fashion.
• Good communication skills (both written and verbal) with an emphasis on customer satisfaction.
• Must be organized and able to work with detailed records.

Nice To Haves

• Experience in a K-12 academic institution is preferred.
• Experience with Windows Server and Active Directory is preferred.

Responsibilities

• Provides service and support to students and district employees in the technological areas of computers, telecommunications, networking, as well as educational and administrative software support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree